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For Companies At a Glance
- Tasks: Support sales with technical expertise and build strong customer relationships.
- Company: Established leader in medical technology and specialist gas systems.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Why this job: Make a real impact by bridging technical knowledge and customer needs.
- Qualifications: Degree in Engineering or relevant experience in applications engineering.
- Other info: Dynamic role with opportunities to work across the UK and Europe.
The predicted salary is between 30240 - 50400 £ per year.
Are you an experienced engineer who loves building customer relationships and supporting sales with deep technical expertise? This is an exciting opportunity to join a well-established organisation in the medical technology and specialist gas systems sector, supporting clients across the UK and Europe.
About the Role
We are looking for a motivated Technical Sales & Applications Engineer to act as the technical bridge between customers, sales teams and product specialists. You will provide expert application support, deliver product demonstrations, and play a key role in growing market confidence in a highly technical product portfolio. You will also support installations and project coordination, ensuring customers receive a smooth, reliable and professional experience from initial enquiry through to delivery.
What You’ll Bring
- A degree in Mechanical or Electrical Engineering (4-year degree preferred), or 5+ years’ experience in applications engineering for medical, laboratory, breathing air, vacuum, or compressed gas systems
- 0-2 years of application engineering experience (entry-level considered with the correct degree)
- Ability to interpret pneumatic/hydraulic flow diagrams and general arrangement drawings
- Understanding of electrical drawings (advantageous)
- Proficiency with Microsoft Office (Word, Excel, PowerPoint)
- AutoCAD experience is beneficial
- Full, clean UK driving licence
Personal Skills
- Highly organised self-starter with excellent communication skills
- Able to explain complex technical concepts to non-technical audiences
- Strong problem-solving and analytical thinking
- Confident building long-term customer relationships
Product Areas You’ll Work With
- Halogenated Drug Recovery (HDR)
- Central Destruction Units (CDU)
- Abatement Systems
- Mechanical Space Products (Air & Vacuum systems)
Key Responsibilities
- Technical Sales Support
- Provide expert product knowledge during sales cycles
- Deliver technical demonstrations, POCs and POVs
- Act as a technical advisor to internal sales teams
- Customer Engagement
- Offer hands-on support with system installations and troubleshooting
- Communicate technical solutions clearly and professionally
- Build customer confidence through reliable, evidence-based guidance
- Collaboration & Reporting
- Work closely with the Area Sales Manager
- Liaise with the Business Line Manager and Global Product Manager for product development and validation
- Provide customer-driven feedback to support ongoing product improvement
- Project & Installation Support (UK & EU)
- Coordinate project documentation for field installations
- Track components, equipment and supplier deliveries
- Support system layout drawings and design requirements
- Manage quotes and spare parts for customers and suppliers
What Success Looks Like
- Customers feel confident in the product's performance
- Sales processes run more smoothly with fewer technical barriers
- Product development benefits from real-world customer input
What you need to do now
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Technical Support Engineer in Chesterfield employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical technology field and let them know you're on the hunt for a Technical Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge. Make sure you can explain complex concepts simply, as you'll need to communicate effectively with both technical and non-technical audiences. Practice common interview questions related to application engineering and customer support.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss specific examples where you've tackled technical challenges or improved customer experiences. This will demonstrate your ability to provide reliable, evidence-based guidance.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace Technical Support Engineer in Chesterfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Technical Support Engineer role. We want to see how your background in engineering and customer support can shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Share your passion for technical sales and how you can bridge the gap between customers and our products.
Showcase Your Technical Skills: Don’t forget to mention your technical expertise, especially with pneumatic/hydraulic systems and any software like AutoCAD. We love seeing candidates who can demonstrate their knowledge clearly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to medical technology and gas systems. Be prepared to discuss specific products, their applications, and how they solve customer problems. This will show that you’re not just familiar with the theory but can also apply it practically.
✨Practice Your Communication Skills
Since you'll be explaining complex concepts to non-technical audiences, practice simplifying your explanations. Use examples from your past experiences where you successfully communicated technical information to clients or colleagues. This will demonstrate your ability to build relationships and instil confidence in customers.
✨Showcase Your Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in previous roles and how you resolved them. Highlight your analytical thinking and how you approach troubleshooting. This is crucial for a Technical Support Engineer role, as clients will rely on your expertise to solve their issues.
✨Familiarise Yourself with the Company’s Products
Research the company’s product portfolio thoroughly. Understand the features and benefits of each product, and think about how you would present these to potential customers. This knowledge will help you stand out during the interview and show your genuine interest in the role.
