At a Glance
- Tasks: Provide on-site IT support, handle hardware installations, and troubleshoot user issues.
- Company: Join a leading independent telecom and services provider.
- Benefits: Competitive hourly rate, flexible working hours, and career development opportunities.
- Other info: Dynamic team environment with potential for long-term career growth.
- Why this job: Be the go-to tech hero, solving problems and making a difference every day.
- Qualifications: Experience in IT support and a valid UK driving licence required.
The predicted salary is between 26 - 30 £ per hour.
Join a leading independent telecom and services provider as a Technician 2!
As a Tech 2, you will provide on-site IT support either as part of a team or as the primary point of contact, handling hardware installations, laptop builds, desk-side assistance, and troubleshooting for users and meeting rooms. You will also maintain accurate ServiceNow records, adhere to standard procedures, perform proactive checks, manage warranty repairs, handle walk-up queries, and escalate issues as required while holding a valid UK driving licence.
Location: Warrington WA3 7TH
Rate: An hourly rate, in-scope IR35, of £14.90 (PAYE) OR £19.33 (via a Hays Approved Umbrella Company).
Contract Length: 22 Jun 2026 - 30 Aug 2030
Shift Pattern: Mon - Fri, 09:00 - 17:30
Key Responsibilities:
- Working either within a team on site or as the single point of contact for site.
- Provide desktop hardware installation and swap services and assist users if required.
- To start automated builds and simple scripted post-login configuration on laptop computers in the case of software failure, and manage hardware repair through the customer defined warranty routes where required.
- Provide desk side support functions to the customer if needed and handle walk-up queries for software and hardware issues.
- Upkeep of system records, principally ServiceNow. Strict adherence to procedures, scripts and policies is a must.
- Proactive scheduled desk and meeting room checks to ensure maximum possible availability.
- Meeting room support and fault diagnosis.
- Ensure the Team Leaders are aware of any issues or potential escalations.
Interview Process: MS Teams/Telephonic/In-person
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Locations
Technician 2 in Cheshire, Warrington employer: Hays Specialist Recruitment Limited
Join a dynamic and supportive team at a leading independent telecom and services provider in Warrington, where your contributions as a Technician 2 will be valued and recognised. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, ensuring you can advance your career while enjoying a collaborative work culture that prioritises innovation and excellence. Our competitive hourly rates and commitment to maintaining a positive work-life balance make us an exceptional employer for those seeking meaningful and rewarding employment.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technician 2 in Cheshire, Warrington
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hays Specialist Recruitment Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hays Specialist Recruitment Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hays Specialist Recruitment Limited!
✨Direct Apply to Hays Specialist Recruitment Limited
Let's not forget to apply directly through the Hays Specialist Recruitment Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technician 2 in Cheshire, Warrington
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hays Specialist Recruitment Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hays Specialist Recruitment Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
