Service Operations Executive in Cheshire, Warrington

A leading Electrical and Instrumentation services contractor is seeking an experienced HV Operations Manager to play a key role in the growth and delivery of its High Voltage operations. This is a senior leadership position offering the opportunity to shape strategy, lead complex projects, and strengthen market presence within a highly competitive energy and infrastructure environment.

Supporting major programmes across sectors such as Oil and Gas, Power, Infrastructure, Industrial and Commercial, the business delivers full Engineering, Construction, Commissioning and Maintenance services and is recognised for its commitment to safety, quality and operational excellence.

As HV Operations Manager, you will take overall accountability for the successful delivery of HV projects, from early engagement through to completion. You will act as a senior point of contact for clients, drive commercial performance, and lead multidisciplinary project teams to ensure outcomes are delivered safely, on time and to budget.

Key responsibilities:

• Develop and grow business opportunities with existing clients, reviewing pipeline and forward workload.
• Lead early-stage project discussions with clients from a design and delivery perspective.
• Work closely with Business Development teams to support new client engagement.
• Act as the primary escalation point for clients throughout the project lifecycle.
• Lead on variation negotiations, extensions of time and commercial escalations using a collaborative approach.
• Maintain clear communication with clients during tender and validation stages to manage cost, programme and lead time expectations.
• Support LOI and LNTP stages to ensure mobilisation plans and delivery dates are achievable.
• Provide leadership to Project Managers, Commercial Managers and Lead Engineers.
• Review project performance through regular reporting and implement corrective actions where required.
• Attend major client meetings, internal project meetings and weekly performance reviews.
• Ensure projects comply with company standards, policies and procedures.
• Interface effectively with safety, procurement, quality and planning teams.
• Report project performance and risk to senior leadership.
• Ensure commercial accuracy and adherence to internal processes.
• Support subcontractor appointment to prevent scope gaps and delivery risk.
• Review contracts prior to signing, including programme, milestones, scope and risk registers.
• Support labour planning to ensure projects are suitably resourced from start to completion.

What you'll need to succeed:

• Degree in engineering, business or a related discipline, or equivalent technical or operational experience.
• Proven experience in High Voltage operations, with a minimum of three years in a senior HV role.
• Strong technical knowledge of HV inspection, installation, commissioning and monitoring practices.
• Experience across EHV, HV and LV installation, termination and testing up to 235kV.
• Cable pull-in services experience.
• Demonstrable leadership capability with experience managing multidisciplinary teams.
• Strong commercial awareness and contract management experience.
• Excellent client-facing and stakeholder management skills.
• A proactive and solutions-focused mindset with the ability to drive innovation and improvement.

What you'll get in return:

• The opportunity to work in a dynamic and growing environment.
• Clear career progression and leadership development opportunities.
• Employer pension contribution.
• Staff events and a strong team culture.