At a Glance
- Tasks: Support the Homeownership team with admin, customer contact, and data management.
- Company: Join a respected North West housing provider with a strong community focus.
- Benefits: Enjoy hybrid working, mileage reimbursement, and weekly pay.
- Other info: Opportunity for contract extension and career growth.
- Why this job: Make a difference in people's lives while gaining valuable experience in housing.
- Qualifications: Experience in housing admin or similar roles is preferred.
The predicted salary is between 25000 - 30000 € per year.
5 days per week, 7 hours per day, 2 days in the office, 3 days home-based. Willingness to travel for resident visits (mileage paid) - Full UK driving licence and access to a car required. Ideal start date: 26th May, subject to compliance - Happy to interview ASAP via Teams.
You'll be joining a respected North West housing provider with a strong track record in delivering high-quality homeownership, leasehold and sales services. The team manages RTB/RTA, shared ownership, staircasing, service charges, repairs queries and customer support across a wide geography.
You'll provide essential support to the Homeownership team while a colleague is on secondment and sick leave cover (minimum 3-month contract, with potential extension). Key duties include:
- Homeownership admin - supporting RTB/RTA, shared ownership, sales and leasehold processes
- Customer contact - mostly inbound calls with some outbound follow-ups for repairs, sales and general queries
- Minute-taking - attending resident visits across Urmston, Preston, Blackburn, Harrogate and Hull
- Data & systems - updating records, logging actions, tracking cases, maintaining accurate information
- General admin - inbox management, document handling, scheduling, supporting officers with day-to-day tasks
What you'll need to succeed:
- Experience in homeownership, leasehold, housing admin or similar
- Ideally previous experience with housing systems or processes such as Orchard
- Strong organisation, accuracy and case-tracking skills
What you'll get in return:
- Hybrid working with 3 days from home
- Mileage for travel to resident visits
- Weekly pay (PAYE or Umbrella)
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Locations
Homeownership Assistant in Cheshire, Warrington employer: Hays Specialist Recruitment Limited
Join a respected North West housing provider that prioritises employee well-being and professional growth. With a hybrid working model, competitive mileage reimbursement for resident visits, and a supportive team culture, this role as a Homeownership Assistant offers a meaningful opportunity to contribute to the community while enjoying flexibility and career development. Embrace the chance to make a difference in people's lives while working in a dynamic environment that values your contributions.
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Homeownership Assistant in Cheshire, Warrington
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across when it’s time to shine.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. It shows you're engaged and helps you figure out if this is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application seen. Plus, we’re always on the lookout for passionate candidates like you, so don’t hesitate!
We think you need these skills to ace Homeownership Assistant in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in homeownership, leasehold, or housing admin. We want to see how your skills match the key duties listed in the job description!
Showcase Your Organisation Skills:Since this role requires strong organisation and accuracy, include examples of how you've managed data or tracked cases in previous jobs. We love seeing those details!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your relevant experience.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of homeownership, leasehold, and housing admin. Familiarise yourself with the specific processes mentioned in the job description, like RTB/RTA and shared ownership. This will show that you're not just interested but also well-prepared.
✨Show Off Your Organisation Skills
Since the role requires strong organisation and case-tracking skills, be ready to discuss examples from your past experiences. Think of situations where you successfully managed multiple tasks or maintained accurate records, and be prepared to share those stories.
✨Practice Your Communication
As you'll be handling inbound calls and some outbound follow-ups, practice your communication skills. Consider doing mock interviews with a friend or family member, focusing on how you would handle customer queries and provide support effectively.
✨Be Ready for the Hybrid Work Environment
Since this role involves both office and home-based work, think about how you can stay organised and productive in both settings. Be prepared to discuss your strategies for managing your time and tasks effectively, whether you're at home or in the office.
