At a Glance
- Tasks: Lead major client programmes and enhance service delivery while building strong relationships.
- Company: Established organisation undergoing a major transformation with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a chance to shape new services.
- Other info: Join a dynamic team and make a real impact on client partnerships.
- Why this job: Be a key player in transforming client relationships and driving service excellence.
- Qualifications: Experience in relationship management and strategic oversight required.
The predicted salary is between 56250 - 68750 £ per year.
An established organisation is seeking a commercially driven relationship leader to play a pivotal role within a major transformation programme.
Joining during a critical implementation phase, you'll have the unique opportunity to help build and shape a new service before taking ownership of the ongoing client relationship, service delivery and growth strategy.
The Opportunity Working closely with operational, technology, project and commercial teams, you'll help establish the foundations for a new service, ensuring successful mobilisation and a seamless transition into ongoing delivery.
Once operational, you'll become the trusted senior contact for key stakeholders, responsible for driving performance, enhancing service quality and identifying opportunities to strengthen the long-term partnership.
Key Responsibilities Lead the mobilisation and implementation of a major client programme Build and develop a high-performing leadership structure Provide strategic oversight of operational service delivery Manage senior stakeholder relationships and governance forums Drive service excellence, customer satisfaction and continuous improvement Monitor commercial performance, profitability and key business metrics Identify opportunities to enhance and expand the client partnership Collaborate with internal teams to develop innovative solutions Ensure e...
Strategic Account Manager in Cardiff employer: Hays Specialist Recruitment Limited
Join a forward-thinking IT team where your expertise in Dynamics 365 and Power Platform will be valued and nurtured. We offer a flexible hybrid working environment, a comprehensive benefits package, and ample opportunities for professional growth, ensuring that you can thrive both personally and professionally while contributing to impactful projects. Our collaborative work culture encourages innovation and supports your development as you help shape critical business solutions.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
