At a Glance
- Tasks: Manage tenancies and support communities while tackling issues like anti-social behaviour.
- Company: A forward-thinking housing provider focused on community wellbeing.
- Benefits: Flexible working, career growth, and a supportive team culture.
- Other info: Join a values-driven organisation with a commitment to inclusivity.
- Why this job: Make a real difference in people's lives and enhance community wellbeing.
- Qualifications: Experience in housing management and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Your new company: You will be joining a forward-thinking and community-focused housing provider committed to delivering high-quality housing services and creating sustainable tenancies. With a strong service-first ethos, the organisation prioritises customer wellbeing, proactive support, and collaborative working, offering a progressive environment where employees are empowered to make a genuine difference within local communities.
Your new role: As a Housing Officer, you will play a pivotal role in delivering effective tenancy management services across a defined patch. You will be responsible for managing a diverse caseload, including anti-social behaviour (ASB), tenancy breaches, safeguarding concerns, and tenancy fraud, ensuring fair and consistent outcomes.
What you'll need to succeed: To excel in this Housing Officer role, you will bring:
- Proven experience in housing management or tenancy services, particularly managing ASB and safeguarding cases
- Strong ability to manage complex and high-volume caseloads effectively
- Excellent communication and interpersonal skills, with the ability to influence positive outcomes
- Experience of working with vulnerable customers and handling challenging situations with empathy
- Strong organisational and record-keeping skills
- A full driving licence and willingness to travel across a housing patch
Desirable:
- Knowledge of housing legislation, safeguarding frameworks, and anti-social behaviour processes
What you'll get in return: A rewarding role with real impact on communities and residents' lives, flexible hybrid working arrangements supporting work-life balance, opportunities for professional development and career progression, a supportive, inclusive team culture within a values-driven organisation, competitive salary and benefits package.
What you need to do now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Housing Officer in Cambridge employer: Hays Specialist Recruitment Limited
Join a dynamic and community-oriented housing provider that prioritises customer wellbeing and proactive support. As a Housing Officer, you will thrive in a progressive environment that empowers you to make a meaningful impact on local communities, while enjoying flexible working arrangements, professional development opportunities, and a supportive team culture.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
