At a Glance
- Tasks: Support and enhance critical business systems using Microsoft Dynamics 365 and Power Platform.
- Company: Join a forward-thinking company in Sheffield with a hybrid working model.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to collaborate and innovate.
- Why this job: Make a real impact by improving business processes and user experiences.
- Qualifications: Experience with Microsoft applications and strong problem-solving skills.
The predicted salary is between 47500 - 52500 £ per year.
You will play a key role in supporting and enhancing business-critical systems across the group, including Microsoft Dynamics 365 Business Central, Microsoft 365, and Power Platform technologies. The role supports the effective operation of IT applications, ensures timely resolution of issues, and contributes to the continuous improvement of systems and processes.
Responsibilities
- Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive)
- Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner
- Escalate complex or unresolved issues to third-party vendors or senior IT colleagues
- Maintain and update support documentation and resolution logs
- Ensure business continuity through prompt issue management
- Provide user support across the organisation in line with SLAs
- Support the design and enhancement of PowerApps solutions to meet business needs
- Assist in maintaining and developing Power BI dashboards to provide actionable insights
- Collaborate with internal teams to identify automation opportunities using Power Platform tools
- Work with business users to scope and test new app or report features
Business Applications Manager employer: Hays Specialist Recruitment Limited
As a Business Applications Manager at our Sheffield location, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive salaries, hybrid working options, and a commitment to continuous improvement, ensuring you have the tools and resources needed to excel in your role while contributing to meaningful projects that enhance our business operations.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
