At a Glance
- Tasks: Support and repair laptops, desktops, and mobile devices while working on exciting IT projects.
- Company: Join a large public sector organisation making a difference in the community.
- Benefits: Competitive pay rate, potential contract extension, and hands-on experience.
- Other info: Opportunity for career growth and to work with a supportive team.
- Why this job: Be part of impactful IT projects and enhance your technical skills in a dynamic environment.
- Qualifications: Experience in hardware support and strong troubleshooting skills required.
The predicted salary is between 140 - 227 £ per hour.
Hays are supporting a large public sector organisation to recruit an End User Support contractor working on a number of large-scale IT projects.
The role is Bristol / Southwest and will be on site.
Initially, the role will be offered on a 6-month contract, but this could extend.
Pay rate depending on experience but likely to be £175 - £250pd depending on experience (IR35 TBC).
To be considered for the role, you will ideally need existing Security Clearance.
However, NPPV3 would be preferred and would fast track onboarding.
This will be a varied role where you will work across multiple infrastructure / EUS projects at a time, alongside supporting BAU hardware & desktop support across multiple locations in the Bristol region.
Skills & Experience
- Experience building, supporting and repairing laptops, desktops and mobile devices.
- Knowledge of Windows, Microsoft 365 and hardware deployment.
- Ability to support IT projects and large-scale technology rollouts.
- Strong troubleshooting skills with experience resolving complex technical issues.
- Excellent customer service and communication skills, able to explain technical concepts to non-technical users.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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End User Support Engineer in Bristol employer: Hays Specialist Recruitment Limited
Join a forward-thinking IT team where your expertise in Dynamics 365 and Power Platform will be valued and nurtured. We offer a flexible hybrid working environment, a comprehensive benefits package, and ample opportunities for professional growth, ensuring that you can thrive both personally and professionally while contributing to impactful projects. Our collaborative work culture encourages innovation and supports your development as you help shape critical business solutions.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land End User Support Engineer in Bristol
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hays Specialist Recruitment Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hays Specialist Recruitment Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hays Specialist Recruitment Limited!
✨Direct Apply to Hays Specialist Recruitment Limited
Let's not forget to apply directly through the Hays Specialist Recruitment Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace End User Support Engineer in Bristol
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hays Specialist Recruitment Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hays Specialist Recruitment Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
