Local Housing Manager in Bracknell

Your new company

A fantastic opportunity has arisen for a dedicated and people-focused Local Housing Manager to join a Retirement Living service, supporting older residents to live independently, safely and confidently in their homes. This is a varied, customer-facing role at the heart of scheme life, combining housing management, community engagement and operational responsibility.

You will be the key point of contact for residents, colleagues and the local community, ensuring the scheme is well-managed, welcoming and compliant with all relevant standards. No two days are the same, and the role offers the chance to make a meaningful difference to the wellbeing and independence of older people.

Your new role

As a Local Housing Manager, you will oversee all aspects of scheme operations, ensuring a high-quality housing and support service. Your responsibilities will include:

• Property & Compliance

• Completing and recording all required health & safety checks, compliance tasks and audits.
• Identifying repairs, raising work orders and managing contractors on site.
• Supporting planned maintenance projects with internal teams.
• Procuring and managing local services such as gardening, cleaning and window cleaning.
• Managing void properties efficiently, ensuring they are lettable and allocated promptly.
• Ensuring communal areas are safe, welcoming and well-maintained.
• Providing short-term 'buddy cover' for nearby schemes when required.
• Managing permission and alteration requests in line with policy.
• Supporting leasehold sales processes where applicable, including viewings and purchaser queries.

• Assisting with annual budget setting and monitoring monthly and year-end accounts.
• Managing rent accounts, issuing statements and taking early action to prevent arrears.
• Meeting targets for void turnaround, allocations and waiting list management.
• Processing and varying repair orders to ensure timely contractor payments.
• Maintaining accurate, GDPR-compliant records across all systems.
• Participating in quality assessments such as Housing Quality Standards and Quest.

• Creating a vibrant, active scheme by organising events and activities to reduce social isolation.
• Encouraging use of communal spaces and involving local groups and organisations.
• Building strong relationships with residents, ensuring their views shape scheme life.
• Facilitating resident meetings, feedback sessions and discussions on local issues.
• Promoting partnership working with community organisations and local services.
• Supporting residents with tenancy sustainment, wellbeing and independent living.

What you'll need to succeed

• Experience in housing management, supported housing or a similar customer-facing role.
• Strong organisational skills and the ability to manage a varied workload.
• Excellent communication and distinguishability abilities.
• Confidence in managing budgets, rent accounts and compliance tasks.
• A proactive, community-minded approach with a genuine commitment to resident wellbeing.
• Understanding of safeguarding, health & safety, equality, diversity and GDPR responsibilities.
• Ability to work independently while contributing positively to a wider team.

What you'll get in return

• A rewarding role supporting older people to live independently and thrive.
• A varied, people-centred position with real autonomy and responsibility.
• Opportunities to shape a vibrant community environment.
• Supportive management and a values-driven organisational culture.
• Competitive salary and benefits package.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.