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- Tasks: Support vulnerable households with No Recourse to Public Funds and manage accommodation needs.
- Company: Birmingham City Council, a leading local authority dedicated to community support.
- Benefits: 3-month contract, full-time hours, and a chance to make a real difference.
- Other info: Opportunity for career growth within a respected local authority.
- Why this job: Join a supportive team and help those in need while gaining valuable experience.
- Qualifications: Experience in housing or safeguarding, strong communication skills, and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Your new company Birmingham City Council is one of the largest local authorities in Europe, providing essential services to residents across the city. The Council is committed to safeguarding vulnerable people and meeting its statutory responsibilities while supporting households to achieve greater stability and independence. You will be joining a dedicated team focused on supporting households with No Recourse to Public Funds (NRPF).
Your new role As an NRPF Support Officer, you will be responsible for the day-to-day management and support of households with No Recourse to Public Funds. This role plays a critical part in ensuring accommodation provision, safeguarding oversight, and compliance with statutory duties.
Your responsibilities will include:
- Securing emergency accommodation
- Sourcing and managing longer-term self-contained properties
- Conducting wellbeing and safeguarding checks, escalating concerns to Birmingham Children's Trust where necessary
- Monitoring household stability through occupancy checks
- Managing lettings processes
- Ensuring properties meet health, safety, and compliance standards
- Liaising closely with landlords regarding inspections, repairs, and compliance issues
- Handling complaints and escalations
- Attending evictions when required
- Arranging property hand backs and collections
- Completing a range of administrative tasks including record keeping, data input, reporting, and responding to enquiries from service users and partner agencies
- Supporting households to move towards mainstream housing by signposting them to make a Part 7 homelessness application once Leave to Remain has been granted
What you'll need to succeed To be successful in this role, you will need:
- Experience working in housing, homelessness, safeguarding, or a related support role
- An understanding of NRPF households and safeguarding responsibilities
- Strong organisational and communication skills
- The ability to manage challenging situations, complaints, and escalations
- Good administrative skills with attention to detail
- A full UK driving licence
- Access to your own vehicle and willingness to add business insurance once a start date is confirmed
What you'll get in return In return, Birmingham City Council offers:
- A 3-month ongoing contract with the potential for extension
- Full-time hours, Monday to Friday, 9am-5pm
- The opportunity to make a meaningful difference supporting vulnerable households
- Experience working within a large, respected local authority
- A supportive team environment focused on safeguarding and compliance
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
NRPF Officer in Birmingham employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NRPF Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the housing and safeguarding sectors. Attend local events or join online forums where you can connect with professionals who might have insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching Birmingham City Council and its initiatives. Show us that you understand their commitment to supporting NRPF households and how your experience aligns with their mission.
✨Tip Number 3
Practice your responses to common interview questions, especially around handling challenging situations and safeguarding responsibilities. We want to see how you can manage those tricky scenarios with confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals ready to make a difference in the community.
We think you need these skills to ace NRPF Officer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the NRPF Officer role. Highlight your experience in housing, safeguarding, or related support roles, and don’t forget to mention any relevant skills that match the job description.
Showcase Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate how you've effectively managed challenging situations or complaints in the past. We want to see how you handle tough conversations!
Be Detail-Oriented: Pay attention to detail in your application. Ensure there are no typos or errors, as this reflects your administrative skills. A well-organised application shows us you’re serious about the role!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and allows you to keep track of your application status easily.
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your Stuff
Make sure you understand the key responsibilities of an NRPF Officer. Familiarise yourself with the challenges faced by households with No Recourse to Public Funds and the safeguarding responsibilities involved. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Experience
Prepare specific examples from your past work in housing, homelessness, or safeguarding. Think about situations where you managed challenging complaints or escalations. Being able to articulate these experiences will demonstrate your capability and readiness for the role.
✨Communication is Key
As an NRPF Officer, strong communication skills are essential. Practice articulating your thoughts clearly and concisely. You might be asked how you would handle difficult conversations with landlords or service users, so think through your approach beforehand.
✨Be Organised
Since the role involves a lot of administrative tasks, show that you can keep things in order. Bring along any relevant documents or notes that highlight your organisational skills. Mention any tools or systems you’ve used to manage records and data effectively.