Contract Length: 3-6 months (potential extension)
Location: West Midlands Hybrid Work Pattern 3 days a week on Site
About the Role
We are seeking an experienced Interim Credit Manager to lead, optimise, and transform the Credit Control and Collections function within a fast-paced organisation. This role requires a confident leader with a strong operational background, capable of managing high-value ledgers, resolving complex disputes, and driving improvements in cash flow performance and debt governance.
You will take ownership of the full credit control process and provide strategic and hands-on leadership to ensure strong financial control, robust reporting, and efficient cash collection.
Key Responsibilities
- Lead, coach, mentor, and develop the Credit Control team, ensuring capability, performance, and clear accountability.
- Manage the end-to-end credit control process, including customer contact, query resolution, reconciliations, and cash allocation.
- Reduce unallocated cash, credit notes, and aged debt through proactive oversight and improved controls.
- Produce weekly and monthly cash flow forecasts, debt analysis, and risk reporting.
- Build strong relationships across Finance Operations to ensure seamless collaboration and effective resolution of debt queries.
- Support internal and external audits, ensuring all credit control practices meet governance standards.
- Drive continuous improvement to enhance efficiency, reduce disputes, and strengthen credit control frameworks and reporting processes.
Experience & Background
- Extensive experience managing Credit Control teams in the public sector, property, financial services, or large corporate environments.
- Experience of Oracle Fusion
- Strong analytical and problem-solving skills with a structured and methodical approach.
- A process-driven mindset with proven experience in team development and performance leadership.
- Expertise in financial strategy implementation and credit risk management.
- Strong capability in budgeting, forecasting, and cash flow performance reporting.
- Ability to identify financial risks/opportunities and provide actionable strategic insight.
- Excellent stakeholder management skills, including senior-level engagement and influencing.
If you have the relevant background and experience, we would love to hear from you, so please send your updated CV!
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Credit Control Manger in Birmingham employer: Hays Specialist Recruitment Limited
Join a forward-thinking IT team where your expertise in Dynamics 365 and Power Platform will be valued and nurtured. We offer a flexible hybrid working environment, a comprehensive benefits package, and ample opportunities for professional growth, ensuring that you can thrive both personally and professionally while contributing to impactful projects. Our collaborative work culture encourages innovation and supports your development as you help shape critical business solutions.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
