At a Glance
- Tasks: Lead technical assurance for baggage systems and ensure compliance with aviation standards.
- Company: Join British Airways and be part of a dynamic team at Heathrow.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Work in a fast-paced environment with excellent career advancement opportunities.
- Why this job: Make a real impact on the future of baggage handling systems.
- Qualifications: Experience in baggage systems and strong communication skills required.
The role of Baggage Systems Technical Assurance Specialist supports British Airways (BA) in ensuring the technical performance, compliance, and operational readiness of changes made within the baggage handling systems (BHS) throughout the lifecycle of the projects. This will include programmes under obsolescence, capacity, growth, and future baggage strategy initiatives.
Scope of Work
- Develop and implement technical assurance strategies, plans, and processes.
- Review baggage system designs and validate all types of testing outcomes both within the client and by third party suppliers and/or contractors.
- Attend Integrated Test Facility (ITF) sessions and third-party meetings, working closely with HAL Baggage Operations Assurance (BOA) teams to ensure right outcomes protecting client operations and interests.
- Assess risks and impacts to client operation and develop effective mitigation plans to protect clients and customers.
- Collaborate with Client Ops, HAL, VI, Digital, and other external partners, where appropriate.
- Ensure systems comply with aviation regulations, IATA standards, and Heathrow-specific safety protocols.
- Act as a point of escalation for technical issues and lead post-incident reviews and create future lessons learnt actions with suppliers and operational colleagues.
- Maintain accurate technical documentation and produce performance reports.
Deliverables
- Ownership and accountability for the Technical Assurance Strategy Document and creating testing Reports (i.e. UAT/SAT results, assessing technical risk assessments).
- Compliance Reports - evaluating at all levels our regulatory compliance and airline specific responsibilities.
- Developing and maintaining BA Acceptance Criteria Documentation and Incident Review Reports.
- Provide ongoing progress reporting.
Contractor Responsibilities
- Provide expert technical assurance support for baggage system projects through technical know-how.
- Engage with internal/external stakeholders and suppliers to ensure project alignment and client objectives are being achieved.
- Deliver all required documentation and reports on time to Senior Manager, Baggage Systems Development.
- Maintain flexibility in working hours to meet project demands and airside locations at Heathrow.
Required Skills and Experience
- Solid experience in baggage handling systems (Heathrow ideally) aligned to baggage operations knowledge (essential).
- Familiarity with wider Heathrow systems, technical particulars, and governance structures (essential).
- Experience in change management and ramp operations.
- Strong understanding of engineering principles and assurance processes within a Baggage System environment.
- Excellent communication and stakeholder management skills.
- Proficient in MS Office and project information tools.
Baggage Systems Technical Assurance Lead/Controls Engineer employer: Hays Specialist Recruitment Limited
As a Baggage Systems Technical Assurance Lead/Controls Engineer at British Airways, you will be part of a dynamic team dedicated to ensuring the highest standards of technical performance and compliance within the baggage handling systems at Heathrow. The company fosters a collaborative work culture that values innovation and professional growth, offering opportunities for continuous learning and development in a fast-paced environment. With a commitment to safety and operational excellence, British Airways provides a unique chance to contribute to significant projects that shape the future of air travel.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Baggage Systems Technical Assurance Lead/Controls Engineer
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We think you need these skills to ace Baggage Systems Technical Assurance Lead/Controls Engineer
Some tips for your application 🫡
Highlight Your Technical Skills:When applying for a role in automation and control systems, make sure your CV showcases your specific technical skills. Include programming languages, control system software, and any relevant hardware experience. We've seen that hands-on experience with PLCs or SCADA systems can really make your application pop!
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In the automation control systems field, it's crucial to flaunt your technical skills. Be prepared to discuss your experience with specific programming languages or tools like PLCs, SCADA systems, or HMI software. If you have hands-on projects, bring a portfolio that highlights your work; it'll speak volumes about your capabilities.
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Given that this position is temporary, it’s vital to express your adaptability and enthusiasm for short-term projects. Be ready to discuss your willingness to learn quickly and pick up new technologies or processes. Emphasise how you've thrived in past temporary roles or internships and what you learnt from those experiences.
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