Allocations Officer

Allocations Officer

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
Hays Specialist Recruitment Limited

At a Glance

  • Tasks: Manage housing applications and match applicants to suitable properties.
  • Company: Respected Housing Association in Glasgow with a customer-focused team.
  • Benefits: Gain valuable experience in housing allocations and tenancy management.
  • Other info: Temporary role with potential for career growth in the housing sector.
  • Why this job: Make a real difference in people's lives by helping them find homes.
  • Qualifications: Experience in housing applications and strong customer service skills.

The predicted salary is between 31500 - 38500 Β£ per year.

Your new company We are currently working with a respected Housing Association in Glasgow to recruit an Allocations Officer on a temporary basis for a period of 3-6 months.

This is an excellent opportunity for a housing professional with experience in allocations, housing applications and tenancy management to join a busy and customer-focused team.

Your new role Manage housing applications from initial enquiry through to allocation and tenancy commencement.

Assess housing applications and ensure they are processed accurately in line with the organisation's Allocations Policy.

Maintain and update housing waiting lists and applicant records.

Verify application information and supporting documentation.

Match applicants to suitable properties and make offers in accordance with housing policy and procedures.

Conduct applicant interviews and provide advice on housing options and rehousing opportunities.

Liaise with housing management, tenancy sustainment and repairs teams to ensure properties are ready for let.

Minimise void turnaround times by supporting the efficient allocation of available properties.

Respond to enquiries from applicants, tenants and partner organisations, providing excellent customer service at all times.

Work closely with Local Authorities, support agencies and external partners to meet housing needs within the community.

Maintain accurate r...

Allocations Officer employer: Hays Specialist Recruitment Limited

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Hays Specialist Recruitment Limited

Contact Details:

Hays Specialist Recruitment Limited Recruitment Team

We think you need these skills to ace Allocations Officer

Housing Allocations
Tenancy Management
Customer Service
Application Processing
Record Keeping
Interviewing Skills
Housing Policy Knowledge