At a Glance
- Tasks: Lead AI service delivery and ensure seamless adoption across the organisation.
- Company: Multinational semiconductor and software design company with a focus on innovation.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: 6-month contract with potential for extension and excellent career development opportunities.
- Why this job: Be at the forefront of AI technology and make a real impact in a dynamic environment.
- Qualifications: Experience in service delivery and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a multinational semiconductor and software design company, seeks an AI Enablement Service Delivery Manager. Combining service delivery excellence with end-to-end customer experience leadership, orchestrating service readiness, enablement materials, and communications for AI Enablement.
This role ensures that AI operations, tools, and technical releases are well understood, trusted, and seamlessly adopted across the organisation. Acting as the bridge between technical teams and business users, you will translate complex updates into clear, user-focused communication and ensure every AI release is supported through its full lifecycle.
You will lead service readiness for all AI platforms, coordinating release cycles, early-life support, and post-go-live activities in partnership with Operations, Product Owners, and QA leads.
A key part of the role is creating consistent communication materials, templates, and governance that align with the organisation's AI narrative and Responsible AI standards.
The role also involves managing engagement activities, such as awareness campaigns and spotlight sessions, and maintaining strong two-way feedback loops with AI Enablement Leads and Business Partners to identify adoption blockers and improvement opportunities. You will curate and maintain all AI Enablement knowledge repositories, ensuring content accuracy.
AI Enablement Service Delivery Manager employer: Hays Specialist Recruitment Limited
As a leading multinational semiconductor and software design company, we pride ourselves on fostering a dynamic work environment in Cambridge that champions innovation and collaboration. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for career advancement, while our hybrid work model promotes a healthy work-life balance. Join us to be part of a forward-thinking team that values your contributions and empowers you to make a meaningful impact in the realm of AI Enablement.
Contact Details:
Hays Specialist Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land AI Enablement Service Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in AI or service delivery roles. Use platforms like LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by understanding the company’s AI narrative. Familiarise yourself with their products and services, and think about how your experience aligns with their goals. This will help you communicate effectively and show that you're genuinely interested.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website for the best chance at landing that role! We make it easy for you to showcase your skills and experience directly to the hiring team. Plus, it shows you’re proactive and serious about joining the company.
We think you need these skills to ace AI Enablement Service Delivery Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of AI Enablement Service Delivery Manager. Highlight your experience in service delivery and customer experience, and don’t forget to mention any relevant projects that showcase your ability to bridge technical teams and business users.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your passion for AI and how your skills align with the responsibilities outlined in the job description. Keep it engaging and personal!
Showcase Communication Skills:Since this role involves translating complex updates into user-friendly communication, make sure to demonstrate your communication skills in your application. Use clear and concise language, and consider including examples of how you've successfully communicated technical information in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Know Your AI Stuff
Make sure you brush up on the latest trends and tools in AI. Understand how they apply to service delivery and be ready to discuss specific examples of how you've used AI in past roles. This will show that you're not just familiar with the tech, but that you can also translate it into real-world applications.
✨Master the Communication Game
Since this role involves translating complex updates into user-friendly communication, practice explaining technical concepts in simple terms. You might even want to prepare a few examples where you've successfully communicated complex information to non-technical stakeholders.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with managing release cycles and post-go-live activities. Highlight any tools or methodologies you've used to ensure smooth transitions and successful project outcomes. This will demonstrate your ability to lead service readiness effectively.
✨Engagement is Key
Think about how you've previously engaged with teams and stakeholders. Prepare to share strategies you've used for awareness campaigns or feedback loops. Showing that you can foster strong relationships and encourage collaboration will set you apart as a candidate who can bridge the gap between technical teams and business users.
