Student Services Administrator x 4
Location: Central Manchester (Fully On-site)
Pay Rate: £15.36 per hour plus holiday pay
Contract: Temporary until 11 December 2026
Hours: 35 per week/ 9 to 5
Are you an experienced administrator who enjoys supporting people and delivering an excellent customer experience? We are recruiting for a Student Services Administrator to join a busy and supportive Student Services team within a leading Higher Education environment in Manchester.
As a Student Services Administrator, you will be part of the Student Services Operations Team and will support one of the following specialist areas:
Counselling, Mental Health and Wellbeing
Inclusion and Disability
Pastoral Support Services
You will act as the first point of contact for students, staff, and external stakeholders, ensuring enquiries are managed professionally, efficiently, and with empathy.
Key Responsibilities:
Act as the first point of contact for enquiries via email, telephone, and in person.
Manage incoming queries and ensure appropriate follow-up actions are taken.
Provide high-quality administrative support across a range of student support services.
Maintain accurate records and update relevant systems and databases.
Develop a strong understanding of administrative processes within your assigned service area.
Support other Student Services teams as required to ensure a seamless student experience.
Contribute to continuous service improvement initiatives.
Deliver an accessible, professional, and student-centred administration service.
About You
Previous experience in an administrative or customer-focused role.
Excellent communication and interpersonal skills.
Strong organisational skills with the ability to prioritise a busy workload.
A professional, approachable, and empathetic manner.
High levels of accuracy and attention to detail.
Confidence using Microsoft Office and database systems.
The ability to work both independently and as part of a collaborative team.
Experience within Higher Education, Student Services, healthcare, wellbeing, or support services environments would be advantageous but is not essential.If you are a highly organised adm...
University Administrator x4 employer: Hays Specialist Recruitment Limited Careers
Hays Education is an exceptional employer, offering a supportive and collaborative work environment for SEN SLD/PMLD teachers in the Hounslow/Hillingdon area. With access to exclusive vacancies, ongoing professional development, and a dedicated consultant to guide your career, you will find ample opportunities for growth while making a meaningful impact on the lives of pupils with special educational needs. Join us to be part of a community that values inclusivity and fosters both personal and professional development.
Contact Details:
Hays Specialist Recruitment Limited Careers Recruitment Team
