Summary
Job title: Senior Stakeholder & Community Engagement Officer
Sector: Public, Housing & Community
Contract: Interim, Full-time
Start: ASAP
Duration: 4 months
Rate: £345/day Umbrella LTD
Working environment: Hybrid, 1 day in office (Tuesday)
Location: London City
Closing: Friday 09/10/26
Overview
Join a high-profile London-wide programme supporting the delivery of energy-efficiency improvements to homes across 31 London boroughs.
Support a programme designed to help residents experiencing fuel poverty and reduce household energy bills.
Take on a people-focused engagement role, working closely with residents, local authorities and delivery partners.
Build trust and positive relationships with residents, including those who may be dissatisfied with the scheme or facing challenging circumstances.
Use strong communication and relationship-management skills to navigate difficult conversations, resolve issues and bring stakeholders with you.
Lead engagement with borough partners and delivery organisations, helping overcome practical barriers to successful delivery.
Help ensure residents are effectively supported throughout their journey.
Energy-efficiency expertise is not essential. The priority is strong public sector, partnership and community/resident engagement experience.
Your new role
Build strong relationships with residents, boroughs, delivery partners and other stakeholders.
Act as a key liaison point for local authority partners participating in the programme.
Manage sensitive or challenging conversations with residents professionally and empathetically.
Work collaboratively with partners to resolve issues and overcome barriers to delivery.
Support residents throughout their journey and respond to queries and concerns.
Lead and support stakeholder meetings, communications and engagement activity.
Build consensus and maintain positive relationships across a complex partnership environment.
What you'll need to succeed
Essential experience
Strong public sector experience.
Housing association, local authority, resident engagement or community engagement experience.
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Senior Stakeholder & Community Engagement Officer employer: Hays Specialist Recruitment Limited Careers
Hays Education is an exceptional employer, offering a supportive and collaborative work environment for SEN SLD/PMLD teachers in the Hounslow/Hillingdon area. With access to exclusive vacancies, ongoing professional development, and a dedicated consultant to guide your career, you will find ample opportunities for growth while making a meaningful impact on the lives of pupils with special educational needs. Join us to be part of a community that values inclusivity and fosters both personal and professional development.
Contact Details:
Hays Specialist Recruitment Limited Careers Recruitment Team
