This would be a great opportunity for someone with strong administration and customer service experience who enjoys a varied, people-focused role within a professional and structured environment.
This is a varied role that will primarily involve supporting hearings, alongside occasional general office administration. You will help ensure hearings run smoothly and be working with a range of people, so professionalism, discretion and excellent customer service are essential.
Key Responsibilities
- Set up hearing rooms and virtual hearing links ahead of proceedings.
- Welcome and support attendees throughout the hearing process.
- Send hearing links and relevant documentation to attendees.
- Upload, manage and share hearing documentation using internal IT systems.
- Support witnesses, including admitting them to hearings and assisting with the swearing-in process.
- Assist tribunal clerks with administrative duties and maintain accurate records of hearing progress.
- Prepare administrative documents using templates and established guidance.
- Respond professionally to telephone and email enquiries from internal and external contacts.
- Conduct test calls with hearing attendees to ensure they can access virtual hearings.
- Keep hearing rooms organised and ensure stationery and equipment are available.
What We're Looking For
- Excellent administrative and organisational skills.
- A professional, compassionate and courteous approach.
- Ability to prioritise workloads and manage changing or conflicting deadlines.
- Excellent attention to detail with the ability to produce accurate, high-quality work.
- Ability to follow established processes and procedures.
- Ability to maintain appropriate professional boundaries when working in a formal or sensitive environment.
- Previous experience supporting hearings or working within an adjudicatory, legal, regulatory or similar environment is advantageous
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Tribunal Assistant in Manchester employer: Hays Specialist Recruitment Limited Careers
Hays Education is an exceptional employer, offering a supportive and collaborative work environment for SEN SLD/PMLD teachers in the Hounslow/Hillingdon area. With access to exclusive vacancies, ongoing professional development, and a dedicated consultant to guide your career, you will find ample opportunities for growth while making a meaningful impact on the lives of pupils with special educational needs. Join us to be part of a community that values inclusivity and fosters both personal and professional development.
Contact Details:
Hays Specialist Recruitment Limited Careers Recruitment Team
