At a Glance
- Tasks: Welcome and advise clients in a luxury retail environment, guiding them through high-value purchases.
- Company: Family-owned luxury retail business specialising in bespoke diamonds and jewellery.
- Benefits: Competitive salary, uncapped commission, incredible training, and amazing progression opportunities.
- Other info: Join a lovely team in an iconic location with flexible working hours.
- Why this job: Earn big with uncapped commissions while working in a prestigious London boutique.
- Qualifications: Strong sales background in luxury retail or high-value consultative sales required.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a family-owned Luxury Retail business specialising in Diamonds/Jewellery, are looking to recruit 2 x Luxury Sales Advisors to join their bespoke, appointment-only boutique on a permanent basis. Working in an incredibly prestigious London location and with the opportunity to earn an incredible amount of money in commission, this is an incredible opportunity for the right candidate(s). Our client have been established for over 20 years and specialise in creating bespoke engagement rings, wedding bands and timeless pieces. The business boasts over 20 FTE (7 FTE in the client-facing boutique) and, due to their consistent growth/demand, are now seeking 2 x more candidates to join their lovely team.
In a nutshell, your responsibilities will include:
- Welcoming and advising clients in a professional, luxury retail environment
- Building rapport, understanding client requirements and guiding them through engagement ring, diamond and wedding band purchases
- Managing consultations from initial enquiry through to sale and follow-up
- Developing strong client relationships and generating repeat/referral business
- Working towards individual and store sales targets
- Maintaining high standards of presentation, product knowledge and customer service
- Confidently following up leads by phone, email and WhatsApp
In order to be considered for this position, it is ESSENTIAL that you have the following:
- Strong sales background - ideally within luxury retail, jewellery, watches, bridal or another high-value consultative sales environment
- Proven ability to close high-value sales and work towards targets
- Confident, articulate and professional with excellent communication skills
- Naturally warm and personable style with strong relationship-building skills
- Commercially minded, proactive and comfortable following up with clients
- Excellent attention to detail and personal presentation
- Consultative approach - never pushy, but someone whom can make clients feel comfortable, build trust, communicate value and confidently guide towards a purchase
In addition to a very competitive basic salary of £30,000 - £40,000, our client are also offering the following:
- Uncapped commission structure (quarterly commission - current team members earning over £100,000 a year!)
- Incredible training (both in the industry and sales)
- Great working hours: Working 4 days in the week and every Saturday (5 days a week in total): 9.45am - 6.30pm
- Beautiful boutique set in an iconic London location
- Amazing progression opportunities!
Our client are looking to move very quickly on this, so any interested candidate(s) are urged to apply at their earliest convenience!
Luxury Sales Consultant (Diamonds/Jewellery - Amazing OTE!) in London employer: Hays Specialist Recruitment Limited Careers
Hays Education is an exceptional employer, offering a supportive and collaborative work environment for SEN SLD/PMLD teachers in the Hounslow/Hillingdon area. With access to exclusive vacancies, ongoing professional development, and a dedicated consultant to guide your career, you will find ample opportunities for growth while making a meaningful impact on the lives of pupils with special educational needs. Join us to be part of a community that values inclusivity and fosters both personal and professional development.
Contact Details:
Hays Specialist Recruitment Limited Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Sales Consultant (Diamonds/Jewellery - Amazing OTE!) in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Hays Specialist Recruitment Limited Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Hays Specialist Recruitment Limited Careers!
We think you need these skills to ace Luxury Sales Consultant (Diamonds/Jewellery - Amazing OTE!) in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Hays Specialist Recruitment Limited Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Hays Specialist Recruitment Limited Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Hays Specialist Recruitment Limited Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Hays Specialist Recruitment Limited Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
