Your new company
You'll be joining a major organisation operating at the heart of the UK transport sector, supporting services used by customers across the country.
Your new role
As CRM Data Manager, you'll take ownership of customer data across several high-profile consumer products, ensuring data quality and integrity while using customer insight to support CRM and commercial activity. This is a contract role with a 3-month initial period, possibility of extension.
You'll be responsible for:
- Running SQL queries, data selections and database extracts
- Managing customer data, data flows and data mapping
- Supporting customer segmentation to improve retention, cross-sell and ROI
- Producing data extracts and reports for internal and external stakeholders
- Ensuring customer data is managed in line with GDPR
- Developing and maintaining customer data policies
What you'll need to succeed
- Strong SQL and Excel skills
- Experience working with Salesforce service cloud & marketing cloud
- Strong analytical skills and excellent attention to detail
- Experience working independently with customer or commercial data
- Good commercial awareness
- The ability to communicate technical information clearly
What you'll get in return
This is a great opportunity to take ownership of a significant customer dataset and work closely with CRM and marketing teams, with a flexible hybrid working arrangement requiring just 1 day per week in the office.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
CRM Data Manager in London employer: Hays Specialist Recruitment Limited Careers
Hays Education is an exceptional employer, offering a supportive and collaborative work environment for SEN SLD/PMLD teachers in the Hounslow/Hillingdon area. With access to exclusive vacancies, ongoing professional development, and a dedicated consultant to guide your career, you will find ample opportunities for growth while making a meaningful impact on the lives of pupils with special educational needs. Join us to be part of a community that values inclusivity and fosters both personal and professional development.
Contact Details:
Hays Specialist Recruitment Limited Careers Recruitment Team
