About the Role
We are seeking a professional, organised, and customer-focused Reception & Facilities Assistant to provide front-of-house support and assist with the smooth day-to-day running of our office facilities. This is a varied role that combines reception duties, facilities coordination, health and safety responsibilities, and administrative support.
The successful candidate will be the first point of contact for visitors, customers, contractors, and colleagues, ensuring a welcoming, secure, and efficient environment at all times.
Key Responsibilities
Reception & Visitor Management
Provide a professional front-of-house service, welcoming visitors, customers, and contractors.
Manage visitor sign-in and sign-out processes, ensuring compliance with security procedures.
Ensure all visitors and contractors are authorised to access the building and display the correct identification.
Handle incoming enquiries and direct them to the appropriate departments or individuals.
Manage incoming voicemail messages and distribute information promptly.
Facilities & Office Support
Administer incoming and outgoing post, including sorting, scanning, franking, and coordinating courier services.
Manage parcel deliveries and collections.
Maintain kitchen supplies and refreshments, ensuring stock levels are adequately replenished.
Monitor and restock stationery and office consumables as required.
Check and manage the Facilities inbox, responding to or escalating requests appropriately.
Assist with access control administration, including door passes, ID cards, key fobs, and parking allocations.
Meeting & Event Support
Support the setup of meetings, events, and conference rooms.
Arrange refreshments, signage, room layouts, taxi bookings, and visitor parking.
Ensure meeting rooms are prepared and presented to a high standard.
Health, Safety & Compliance
Ensure contractors complete relevant site inductions.
Support routine building inspections and testing activities.
Report maintenance issues and facilities-related concerns promptly.
Maintain high standards of housekeeping, cleanliness, and sanitation throughout the office.
Act as a designated First Aider.
Take a leading role ...
Reception/Administrator in Leicester employer: Hays Specialist Recruitment Limited Careers
Hays Education is an exceptional employer, offering a supportive and collaborative work environment for SEN SLD/PMLD teachers in the Hounslow/Hillingdon area. With access to exclusive vacancies, ongoing professional development, and a dedicated consultant to guide your career, you will find ample opportunities for growth while making a meaningful impact on the lives of pupils with special educational needs. Join us to be part of a community that values inclusivity and fosters both personal and professional development.
Contact Details:
Hays Specialist Recruitment Limited Careers Recruitment Team
