Service Manager - Planned & Reactive MaintenanceLocation: hybrid role covering sites across
Leicestershire, Lincolnshire, Northamptonshire and Derbyshire
Contract: 12-month fixed-term contract,
Full-time Salary: £42,000-£45,000 + car allowance
About the roleWe are seeking an experienced Maintenance/FM Manager to lead the safe, compliant and effective delivery of planned and reactive maintenance services across a large, multi-site estate contract. This is a key role focused on ensuring that maintenance activities are delivered in line with statutory legislation, mandatory requirements and high standards of health, safety and environmental compliance, while consistently achieving performance, quality and value-for-money targets.Working closely with supply chain partners and regional teams, you will coordinate day-to-day service delivery, ensuring that suitably qualified operatives are deployed with the correct equipment, skills and authorisations. You will oversee safe systems of work, review Risk Assessments and Method Statements, and ensure all activity is accurately recorded through the CAFM system, with supporting documentation completed on time.A significant part of the role will involve building strong working relationships with end users, stakeholders and internal teams. Acting as a key point of contact, you will support the resolution of operational issues and complaints, contribute to the development of additional works, and provide professional and technical advice to support estate operations. You will also manage small billable works, including producing rough orders of cost and ensuring works are delivered efficiently and commercially.
As Service Manager, you will lead by example, embedding a positive safety culture and providing clear supervision, coaching and direction to teams to ensure service levels are met. You will balance operational priorities with commercial awareness, managing costs, mitigating risk and contributing to forward maintenance planning to support a sustainable and successful contract.
About youYou will have practical experience working within planned and reactive maintenance environments, ideally with responsibility for small project delivery. You will hold an HNC, or equivalent experience, in a building, civil, electrical or mechanical discipline, alongside a management-level Health & Safety qualification such as SMSTS.Strong IT skills are essential, including confidence using Microsoft Office and CAFM systems. Technical competency is also essential, along with the ability to work effectively in a regulated, safety-critical environment where compliance, communication and attention to detail are key.You will be comfortable taking on additional responsibilities such as Legionella, Asbestos, Confined Space or Working at Height Authorised Person duties, with training provided where required. Above all, you will be a confident communicator with strong relationship management skills, able to influence stakeholders, make sound decisions and drive high standards of service delivery.
Additional requirementsThe ability to obtain and maintain SC Clearance will be a condition of employment. You must also be able to travel between MOD sites across the region. The estate includes a number of satellite sites across the counties, including community-style facilities such as scout huts and village halls.Benefits
- Car allowance
- 6% employee matched pension contribution
- 25 days annual leave
- Single private medical cover
- Life assurance at 2x annual salary
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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Maintenance/ FM Manager - MOD Sites in Leicester employer: Hays Specialist Recruitment Limited Careers
Hays Education is an exceptional employer, offering a supportive and collaborative work environment for SEN SLD/PMLD teachers in the Hounslow/Hillingdon area. With access to exclusive vacancies, ongoing professional development, and a dedicated consultant to guide your career, you will find ample opportunities for growth while making a meaningful impact on the lives of pupils with special educational needs. Join us to be part of a community that values inclusivity and fosters both personal and professional development.
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