At a Glance
- Tasks: Be the friendly face of a legal firm, managing calls and supporting the team.
- Company: Respected legal firm in Glasgow city centre with a supportive culture.
- Benefits: Competitive salary, early finish on Fridays, and training opportunities.
- Other info: Temp-to-perm role with a friendly team and great career growth potential.
- Why this job: Gain valuable experience in the legal sector while working in a dynamic environment.
- Qualifications: Customer service or admin experience; strong communication skills are a must.
The predicted salary is between 23132 - 23132 £ per year.
Location: Glasgow City Centre (Office Based)
Contract: Temp to Perm
Hours: 34 hours per week, Monday-Friday, 9am-5pm (4pm finish on Fridays)
Salary: £23,132 (Salary Review Available Within First Year)
Your new company
Our client is a well-established and respected legal firm based in Glasgow city centre. Due to continued growth, they are looking to appoint a Legal Receptionist to join their busy front-of-house team on a temp-to-perm basis.
Your new role
As Legal Receptionist, you will be the first point of contact for clients and visitors whilst supporting the wider office with administrative duties. Responsibilities will include:
- Managing a busy switchboard and directing calls
- Monitoring and responding to shared inbox enquiries
- Taking accurate messages and maintaining call logs
- Providing general administrative support to the legal team
- Managing stationery and office supplies
- Delivering a professional and welcoming experience for clients and visitors
This is a fully office-based role working 34 hours per week, Monday to Friday, with a 4pm finish on Fridays.
What you'll need to succeed
- Previous administration, reception or customer service experience
- A professional and confident telephone manner
- Strong communication and organisational skills
- Good working knowledge of Microsoft Office, particularly Excel
- The ability to manage a varied workload and work effectively in a busy environment
- Previous legal experience would be advantageous but is not essential
What you'll get in return
- Temp-to-perm opportunity
- Glasgow city centre location
- Supportive and friendly team environment
- Early finish every Friday
- Training and development opportunities
- Opportunity to gain experience within the legal sector
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Legal Receptionist in Glasgow employer: Hays Specialist Recruitment Limited Careers
Hays Education is an exceptional employer, offering a supportive and collaborative work environment for SEN SLD/PMLD teachers in the Hounslow/Hillingdon area. With access to exclusive vacancies, ongoing professional development, and a dedicated consultant to guide your career, you will find ample opportunities for growth while making a meaningful impact on the lives of pupils with special educational needs. Join us to be part of a community that values inclusivity and fosters both personal and professional development.
Contact Details:
Hays Specialist Recruitment Limited Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Legal Receptionist in Glasgow
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Hays Specialist Recruitment Limited Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Hays Specialist Recruitment Limited Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Legal Receptionist in Glasgow
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Hays Specialist Recruitment Limited Careers:Your cover letter is your chance to shine! Tell us why you want to work at Hays Specialist Recruitment Limited Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Hays Specialist Recruitment Limited Careers!
How to prepare for a job interview at Hays Specialist Recruitment Limited Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
