Your new company A well-established organisation is looking to expand its operations team with the appointment of both permanent and 12-month FTC Customer Service Coordinators. This is a fast-paced, customer-focused role where you'll play a key part in coordinating service delivery, liaising with suppliers and ensuring work is completed to the highest standards. Working as part of a supportive team, you'll be joining a business that values collaboration, attention to detail and delivering an excellent customer experience. Your new role You'll act as a central point of contact for customers, suppliers and internal stakeholders, helping to ensure jobs are scheduled, completed and quality checked efficiently. Booking and coordinating work requests on behalf of customers Liaising with local suppliers and contractors to arrange completion of jobs Monitoring the progress of ongoing work and providing updates where required Reviewing inspection reports and carrying out quality checks before issuing them to customers Maintaining accurate records and updating internal spreadsheets and systems Resolving customer queries over the phone and via email Working closely with colleagues to ensure service levels and customer expectations are achieved What you'll need to succeed To be successful...
Customer Service Coordinator employer: Hays Specialist Recruitment Limited Careers
Hays Education is an exceptional employer, offering a supportive and collaborative work environment for SEN SLD/PMLD teachers in the Hounslow/Hillingdon area. With access to exclusive vacancies, ongoing professional development, and a dedicated consultant to guide your career, you will find ample opportunities for growth while making a meaningful impact on the lives of pupils with special educational needs. Join us to be part of a community that values inclusivity and fosters both personal and professional development.
Contact Details:
Hays Specialist Recruitment Limited Careers Recruitment Team
