At a Glance
- Tasks: Be the friendly face of our team, managing calls and supporting visitors.
- Company: Join a dynamic organisation focused on customer service and teamwork.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and skill development opportunities.
- Other info: Great chance to grow your career in a supportive workplace.
- Why this job: Make a real impact by providing exceptional service in a fast-paced environment.
- Qualifications: Previous reception or admin experience and strong communication skills are essential.
The predicted salary is between 26300 - 27000 £ per year.
Receptionist / Administrator
12-Month Fixed Term Contract
The Opportunity
An exciting opportunity has arisen for a professional and customer-focused Receptionist / Administrator to join a busy site team on a 12-month fixed-term contract.
This is a varied role that combines front-of-house responsibilities with administration, facilities support and stakeholder engagement.
You will be the first point of contact for visitors, tenants and contractors, ensuring exceptional customer service while supporting the day-to-day operation of the site.
Key Responsibilities
- Meet and greet visitors in a professional and welcoming manner
- Manage incoming calls, emails and enquiries
- Coordinate meeting rooms and conference facilities
- Support tenant and visitor requirements, ensuring high levels of customer satisfaction
- Assist with site events and activities
- Process purchase orders and invoices
- Support facilities and contractor management processes
- Maintain health and safety records and compliance systems
- Conduct regular inspections of communal areas and meeting spaces
- Order office supplies and stationery as required
- Provide administrative support to the wider site management team
About You
We're looking for someone who enjoys working in a fast-paced environment and takes pride in delivering excellent service. To be successful, you will have:
- Previous experience in a Reception, Front of House or Administrative position
- Excellent communication skills, both written and verbal
- Strong organisational and time-management abilities
- A proactive and professional approach
- Good working knowledge of Microsoft Office packages
- The ability to manage multiple priorities simultaneously
- Strong relationship-building skills and a customer-first mindset
- What You'll Get
- Competitive salary of £26,300 - £27,000
- Monday to Friday working hours
- A supportive and collaborative working environment
- Exposure to a varied role with opportunities to develop new skills
- The chance to work within a professional and customer-focused organisation
Interested in learning more? Apply today or contact Matthew Boland at Hays for a confidential discussion.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays. co. uk
Receptionist in Bedford employer: Hays Specialist Recruitment Limited Careers
Hays Education is an exceptional employer, offering a supportive and collaborative work environment for SEN SLD/PMLD teachers in the Hounslow/Hillingdon area. With access to exclusive vacancies, ongoing professional development, and a dedicated consultant to guide your career, you will find ample opportunities for growth while making a meaningful impact on the lives of pupils with special educational needs. Join us to be part of a community that values inclusivity and fosters both personal and professional development.
Contact Details:
Hays Specialist Recruitment Limited Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Bedford
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Hays Specialist Recruitment Limited Careers.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Hays Specialist Recruitment Limited Careers. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Receptionist in Bedford
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Hays Specialist Recruitment Limited Careers.
How to prepare for a job interview at Hays Specialist Recruitment Limited Careers
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Hays Specialist Recruitment Limited Careers's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Hays Specialist Recruitment Limited Careers offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
