At a Glance
- Tasks: Be the go-to person for customer enquiries and support a friendly team.
- Company: Join a supportive and growing business in Aylesbury.
- Benefits: Enjoy hybrid working, comprehensive training, and a long-term career opportunity.
- Other info: Experience a collaborative culture with varied responsibilities.
- Why this job: Combine your customer service and admin skills in a rewarding role.
- Qualifications: Organised, proactive, and a strong communicator with attention to detail.
The predicted salary is between 22050 - 26950 £ per year.
Are you an organised and customer-focused professional looking for a varied role within a supportive and growing business?
We're partnering with an established organisation in the Aylesbury area that is looking to appoint a Sales Administrator / Customer Support professional to join its friendly and collaborative team.
This position offers an excellent opportunity for someone who enjoys building relationships, handling customer enquiries, coordinating activity across departments and ensuring a first-class customer experience.
Key Responsibilities
- Acting as a first point of contact for customer enquiries
- Providing professional support via phone and email
- Processing customer information accurately and efficiently
- Coordinating with internal teams to resolve queries and support customers
- Maintaining accurate records and documentation
- Supporting general administration and customer service activities
- Building positive relationships with customers and colleagues
About You You may have experience as a
- Sales Administrator
- Sales Support Coordinator
- Customer Service Administrator
- Customer Support Advisor
- Service Coordinator
- Order Processor
- Office Administrator
- Customer Care Advisor
We're looking for someone who is
- Highly organised
- Customer focused
- A strong communicator
- Comfortable managing multiple priorities
- Proactive and positive
- A team player with excellent attention to detail
What's On Offer?
Hybrid working Supportive team environment Comprehensive training Long-term career opportunity Varied and rewarding role Friendly and collaborative culture
Working Pattern
- Three days office-based
- Two days working from home
Please note that the initial training period will be office-based.
If you're looking for a role where you can combine customer service, administration and coordination skills within a close-knit team, we'd love to hear from you.
Apply now or contact Matthew for a confidential discussion.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays. co. uk
Sales Administrator in Aylesbury employer: Hays Specialist Recruitment Limited Careers
Hays Education is an exceptional employer, offering a supportive and collaborative work environment for SEN SLD/PMLD teachers in the Hounslow/Hillingdon area. With access to exclusive vacancies, ongoing professional development, and a dedicated consultant to guide your career, you will find ample opportunities for growth while making a meaningful impact on the lives of pupils with special educational needs. Join us to be part of a community that values inclusivity and fosters both personal and professional development.
Contact Details:
Hays Specialist Recruitment Limited Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Aylesbury
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Hays Specialist Recruitment Limited Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Hays Specialist Recruitment Limited Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Sales Administrator in Aylesbury
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Hays Specialist Recruitment Limited Careers:Your cover letter is your chance to shine! Tell us why you want to work at Hays Specialist Recruitment Limited Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Hays Specialist Recruitment Limited Careers!
How to prepare for a job interview at Hays Specialist Recruitment Limited Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
