At a Glance
- Tasks: Be the friendly face of a busy secondary school and manage the front office.
- Company: Welcoming Sheffield secondary school with a supportive environment.
- Benefits: Competitive pay, valuable experience, and career guidance.
- Other info: Opportunity for further placements and referral bonuses available.
- Why this job: Join a dynamic team and make a positive impact on students' lives.
- Qualifications: Strong work ethic, positive attitude, and organisational skills.
The predicted salary is between 31650 - 35892 £ per year.
Your new company is a welcoming Sheffield secondary school looking for an enthusiastic and organised temporary Receptionist to join their team from September. With a dedicated workforce committed to achieving the very best outcomes for students, the school prides itself on creating a supportive, safe and respectful learning environment where every member of staff plays an important role.
If you're someone who loves variety, enjoys helping people and can keep calm when the school bell rings and the phones start buzzing, we'd love to hear from you!
Your new role
No two days on reception are ever the same! As the first point of contact for students, parents, visitors and staff, you'll be the face and voice of the school. You'll play a key role in keeping the front office running smoothly while delivering excellent customer service with a smile.
Your responsibilities will include:
- Meeting and greeting visitors
- Managing the busy school telephone system
- Responding to emails and enquiries
- Checking visitors and contractors in and out of school
- General administrative support
- Accepting and processing deliveries
- Providing a professional and welcoming front-of-house service
What you'll need to succeed
We're looking for someone with a strong work ethic, a positive attitude and a willingness to get stuck in. Schools are busy environments, so you'll need to be organised, proactive and adaptable.
You will be:
- Professional and approachable
- Reliable and punctual
- Able to juggle multiple tasks with confidence
- Comfortable working independently and as part of a team
- Calm under pressure and able to think on your feet
- Committed to maintaining confidentiality and safeguarding standards
Previous school office or reception experience would be highly advantageous. We will need to be able to obtain references to cover the last 2 years as a minimum and you will need to be willing to undergo an Enhanced DBS check if you don't already have a DBS on the update service.
What you'll get in return
As well as receiving a competitive rate of pay, this is an excellent opportunity to gain experience in an outstanding school. When you register with Hays you will be allocated a dedicated consultant who will be on hand to offer career advice and guide you through the registration process. Once you have completed this particular assignment we will then be in a position to place you in further schools. By registering with Hays Education, you will also be eligible for our Refer a Friend Scheme where you could receive £250 in vouchers T&Cs apply.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
School Receptionist in Sheffield employer: Hays Specialist Recruitment - Education
Join a supportive and well-established SEN school in Dudley, where you will have the opportunity to make a meaningful impact on the lives of pupils with additional needs. With a focus on professional development and a collaborative work culture, this long-term supply role offers stability and competitive pay, ensuring you can thrive both personally and professionally. Experience the rewarding environment of a dedicated team committed to fostering growth and learning for all students.
Contact Details:
Hays Specialist Recruitment - Education Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land School Receptionist in Sheffield
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Hays Specialist Recruitment - Education. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Hays Specialist Recruitment - Education before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace School Receptionist in Sheffield
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Hays Specialist Recruitment - Education:Your cover letter is your chance to shine! Tell us why you want to work at Hays Specialist Recruitment - Education specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Hays Specialist Recruitment - Education!
How to prepare for a job interview at Hays Specialist Recruitment - Education
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
