At a Glance
- Tasks: Be the friendly face of our school, managing enquiries and supporting daily operations.
- Company: A welcoming and supportive school community in Lancaster.
- Benefits: Full-time hours with potential for extension and a vibrant work environment.
- Other info: Join us from September 2026 for an exciting temporary role!
- Why this job: Make a real difference by creating positive first impressions every day.
- Qualifications: Strong customer service skills and ability to thrive in a busy environment.
The predicted salary is between 30000 - 35892 £ per year.
Ready for a role where every day brings new faces, fresh challenges, and the chance to make a real difference?
We re looking for an exceptional School Receptionist to join a welcoming and supportive school in Lancaster.
If you thrive in a busy environment, enjoy creating positive first impressions, and take pride in delivering outstanding customer service, this could be the perfect opportunity for you.
Your role will place you at the heart of the school community.
As the first point of contact for visitors, parents, pupils, and staff, you ll help create a warm, professional, and efficient front-of-house experience.
From managing enquiries and telephone calls to supporting the wider school office, you ll play a vital role in ensuring the smooth day-to-day running of the school.
This is a full-time temporary position, working Monday to Friday, 8:00am-4:00pm, from September 2026 for half a term, with the possibility of an extension for the right candidate.
Your new role Manage the school diary, booking appointments, arranging meetings, and sending reminders Update and maintain records, databases, and files on SIMS.
Send and receive letters, emails, faxes, and deliveries.
Preparation of documentation and resources, tidying of materials and replenishment of stock.
Follow the school policies and procedures regarding health and safety, confidentiality, safeguarding, and data protection.
Using ICT systems for communicatio...
School Receptionist - Lancaster employer: Hays Specialist Recruitment - Education
Join a supportive and well-established SEN school in Dudley, where you will have the opportunity to make a meaningful impact on the lives of pupils with additional needs. With a focus on professional development and a collaborative work culture, this long-term supply role offers stability and competitive pay, ensuring you can thrive both personally and professionally. Experience the rewarding environment of a dedicated team committed to fostering growth and learning for all students.
Contact Details:
Hays Specialist Recruitment - Education Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land School Receptionist - Lancaster
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Hays Specialist Recruitment - Education. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Hays Specialist Recruitment - Education before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace School Receptionist - Lancaster
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Hays Specialist Recruitment - Education:Your cover letter is your chance to shine! Tell us why you want to work at Hays Specialist Recruitment - Education specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Hays Specialist Recruitment - Education!
How to prepare for a job interview at Hays Specialist Recruitment - Education
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
