At a Glance
- Tasks: Review and validate planning applications to ensure they meet required standards.
- Company: Join Birmingham City Council, Europe's largest local authority with endless opportunities.
- Benefits: Competitive hourly rate, long-term role, and access to free online training.
- Other info: Supportive team culture with opportunities for permanent positions.
- Why this job: Make a real impact in public services while developing your skills in a fast-paced environment.
- Qualifications: Previous administration experience and strong organisational skills are essential.
Your new company
Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Business Support Officer to support their planning team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives.
Your new role
The Planning Validation Team plays a vital role in ensuring planning applications are correctly submitted before they progress through the planning process. With a significant volume of applications currently awaiting review, we are looking for motivated individuals who can quickly learn complex processes and work accurately within a fast-paced environment. As a Business Support Officer within the Planning Validation Team, you will play a key role in reviewing and validating planning applications to ensure they meet the required standards before progressing through the planning process. Working with a high volume of applications, you will carefully assess submissions, check supporting documentation against established criteria, identify any missing or incorrect information, maintain accurate records on internal systems, and support applicants and colleagues where necessary. This is a detail-focused role that requires you to apply guidance and procedures accurately while helping the team process applications efficiently and effectively.
What you'll need to succeed
You will be a highly organised and detail-focused individual with previous administration or business support experience, capable of working accurately within a fast-paced environment. You will need to have experience in planning within local government, or a similar regulatory setting, as you will be dealing with complex processes and will need to confidently apply detailed guidance. You will possess excellent organisational and communication skills, be comfortable using a range of IT systems and Microsoft Office applications, and have the ability to work both independently and collaboratively as part of a team. Most importantly, you will bring a proactive approach, a keen eye for detail, and a commitment to delivering high-quality work.
What you'll get in return
You will be paid a competitive hourly rate and have a guaranteed long-term, with further opportunities for permanent opportunities. As a Hays contractor, you will have a dedicated consultant who will support you throughout the recruitment process as well as whilst you are at work. You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Business Support Officer in Birmingham employer: Hays Specialist Recruitment - Education
Hays Education is an exceptional employer, offering a supportive work culture that prioritises professional development and community engagement. As a Children's Centre Receptionist, you will enjoy the benefits of flexible working hours, comprehensive training in Child Protection and Safeguarding, and the opportunity to make a meaningful impact in the lives of families across multiple centres in Birmingham. With a focus on employee growth and a commitment to quality service, Hays Education stands out as a rewarding place to build your career.
Contact Details:
Hays Specialist Recruitment - Education Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in Birmingham
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Hays Specialist Recruitment - Education, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Hays Specialist Recruitment - Education and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Business Support Officer in Birmingham
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Hays Specialist Recruitment - Education and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Hays Specialist Recruitment - Education
✨Get to Know Public Sector Values
Before your interview with Hays Specialist Recruitment - Education, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Hays Specialist Recruitment - Education.
