At a Glance
- Tasks: Lead a team to provide support and accommodation for vulnerable adults experiencing homelessness.
- Company: Respected housing and support provider making a real difference in Stratford.
- Benefits: Salary up to £32,000, ongoing training, and a supportive work environment.
- Other info: Opportunity to shape service delivery and improve outcomes for residents.
- Why this job: Make a significant impact on the lives of those facing homelessness.
- Qualifications: Experience in managing homelessness services and leading teams.
The predicted salary is between 32000 - 32000 £ per year.
Your new company is a well-established housing and support provider that delivers accommodation and support services to people experiencing homelessness across Stratford Upon Avon. The organisation provides safe, high-quality accommodation and person-centred support to help residents overcome challenges, build independence and move towards long-term housing solutions. Due to continued growth, there is an exciting opportunity for an experienced Service Manager to lead a dispersed homelessness accommodation service, overseeing both operational delivery and a dedicated team supporting vulnerable adults across multiple sites.
Your new role involves taking responsibility for the day-to-day management of a homelessness accommodation service operating across Stratford Upon Avon. Leading a team of 4 staff, you will ensure high-quality support is delivered to residents with a range of complex needs, including mental health challenges, substance misuse, offending histories, trauma and previous rough sleeping. You will oversee service performance, housing management, safeguarding, compliance, quality assurance and partnership working, while maintaining excellent relationships with local authorities, commissioners, community safety teams and support agencies. The role will also involve managing referrals, move-ons, voids, risk management, staff development, service audits and continuous improvement initiatives.
What you'll need to succeed:
- Previous experience managing homelessness, supported housing or housing-related supported services.
- Proven experience leading and developing teams, including performance management, supervision and staff development.
- Strong understanding of safeguarding, risk management, ASB management and trauma-informed practice.
- Experience working with vulnerable adults and managing services supporting individuals with complex needs.
- Excellent partnership-building skills with local authorities, health services, social care and external stakeholders.
- Strong organisational skills with the ability to manage multiple priorities across several sites.
- Knowledge of housing management, compliance, health and safety and service quality standards.
- A proactive, solutions-focused approach with a commitment to delivering outstanding customer outcomes.
What you'll get in return:
- Opportunity to join a respected organisation making a real difference within the homelessness sector.
- A rewarding leadership role with significant autonomy & influence.
- Ongoing professional development and training opportunities.
- Supportive senior leadership team and collaborative working environment.
- Opportunity to shape service delivery and improve outcomes for vulnerable residents.
- Salary of up to £32,000 and benefits packages.
- The chance to lead a passionate team committed to transforming lives and creating sustainable housing outcomes.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Homeless Service Manager - Stratford in Stratford-upon-Avon employer: Hays Social Care
Join a well-established housing and support provider in Stratford Upon Avon, where you can make a meaningful impact on the lives of vulnerable adults experiencing homelessness. With a strong commitment to professional development, a supportive leadership team, and the opportunity to lead a dedicated team, this role offers both autonomy and the chance to shape service delivery for those in need. Enjoy a rewarding work culture that prioritises collaboration and continuous improvement, all while receiving a competitive salary and benefits package.
