At a Glance
- Tasks: Connect people to the right care and manage service flow effectively.
- Company: Southend City Council, dedicated to promoting choice and independence in care.
- Benefits: Hybrid working options, competitive salary, and a supportive team environment.
- Other info: Opportunity for career growth within a collaborative and impactful team.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic role.
- Qualifications: Degree level education or equivalent experience in brokerage or commissioning.
Your new role
Southend City Council are looking to appoint a full-time Brokerage Officer within a 12-month fixed-term contract. This role will sit within the brokerage team, working alongside the Contracts, Quality and Strategic Commissioning teams. The purpose of the Brokerage team is to ensure that they are connecting people to the right care at the right time, offering holistic support packages that meet the service user's needs in a way that promotes choice and independence where possible. They support operational colleagues, as well as Southend Council's partners in health and complex care, offering extensive provider market knowledge and negotiations to ensure cost-effective placements are being offered.
The Brokerage Officer will ensure effective movement of people across pathways and will be required to manage flow and capacity across all services. The new post holder will be responsible for flow management, tracking vacancies, working on block arrangements, reconciliation of supported living as well as void monitoring. Within this position, hybrid working opportunities are available. However, you are required to be on-site at the Civic Centre a minimum of 2 days a week, including every Wednesday.
What you'll need to succeed
To be shortlisted for this position, you must be educated to degree level or have advanced equivalent experience. It is essential that you have experience of working within a brokerage or wider commissioning team and have knowledge of the local health and social care system across Southend, with experience of information, advice and guidance work. You must have proven experience in data management, flow trackers, be able to monitor voids, analyse, interpret, assess data and have experience in strategy, market development, risk management and resource management, as well as be able to critically think, solution seek and mitigate risks. It is essential that you have excellent verbal and written communication skills along with being IT literate (Excel, Word, PowerPoint).
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Brokerage Officer - Fixed Term Contract July 2027 in Southend-on-Sea employer: Hays Social Care
Southend City Council is an excellent employer, offering a supportive work culture that prioritises the well-being of its employees while making a meaningful impact in the community. With opportunities for hybrid working and a focus on professional development, the Brokerage Officer role provides a unique chance to contribute to the local health and social care system, ensuring that service users receive the right support at the right time. Employees benefit from a collaborative environment, extensive training, and the satisfaction of enhancing the lives of those in Southend.
StudySmarter Expert Advice🤫
We think this is how you could land Brokerage Officer - Fixed Term Contract July 2027 in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. We all know that sometimes it’s not just what you know, but who you know. Attend local events or join online forums to get your name out there.
✨Tip Number 2
Prepare for interviews by researching Southend City Council and their brokerage team. Understand their values and how they connect people to care. We want you to show them you’re not just a fit for the role, but also for their culture!
✨Tip Number 3
Practice your data management skills! Since this role requires tracking vacancies and analysing data, brush up on your Excel skills. We suggest creating mock scenarios to demonstrate your analytical abilities during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Brokerage Officer - Fixed Term Contract July 2027 in Southend-on-Sea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Brokerage Officer role. Highlight your experience in brokerage or commissioning teams, and don’t forget to showcase your knowledge of the local health and social care system in Southend.
Showcase Your Skills:We want to see your excellent verbal and written communication skills shine through. Use clear language and structure in your application to demonstrate your IT literacy and data management experience.
Be Specific About Experience:When detailing your past roles, be specific about your experience with flow management, void monitoring, and data analysis. This will help us see how you can contribute to our team right from the start.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Southend City Council.
How to prepare for a job interview at Hays Social Care
✨Know Your Brokerage Basics
Make sure you brush up on your knowledge of brokerage and commissioning processes. Understand how the local health and social care system operates in Southend, as this will be crucial for demonstrating your expertise during the interview.
✨Data Management Skills are Key
Since the role involves data management and flow tracking, be prepared to discuss your experience with these tasks. Bring examples of how you've successfully managed data in previous roles, and be ready to explain your approach to analysing and interpreting data.
✨Communication is Everything
With excellent verbal and written communication skills being essential, practice articulating your thoughts clearly. Consider preparing a few scenarios where you effectively communicated complex information to different stakeholders, showcasing your ability to adapt your style.
✨Showcase Your Problem-Solving Skills
The role requires critical thinking and risk management, so think of specific instances where you've identified problems and implemented solutions. Be ready to discuss your thought process and how you mitigated risks in those situations.
