At a Glance
- Tasks: Lead a team to provide trauma-informed support for individuals affected by domestic abuse.
- Company: Join a values-led charity with a strong reputation in the community.
- Benefits: Competitive salary, 25 days leave, flexible working, and ongoing training opportunities.
- Other info: Enjoy a positive, collaborative culture with regular team events.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in supporting vulnerable individuals and strong communication skills required.
An established, values-led charity is seeking a passionate and experienced professional to join its expanding accommodation services. The organisation delivers specialist, trauma-informed support to individuals and families affected by domestic abuse, helping them to rebuild their lives, increase resilience, and live independently. With a strong reputation across the region, the service provides a range of safe accommodation options, including refuge and dispersed housing, alongside wraparound support and partnership working to achieve sustainable outcomes for residents.
As a Senior Accommodation Support Worker, you will play a key leadership role within the accommodation service, overseeing the quality of support delivered to residents and their children. You will supervise frontline staff, contribute to service development, and ensure a safe, supportive, and empowering environment.
Key responsibilities include:- Managing and supporting a team of support workers, volunteers, and students.
- Leading on assessments, support planning, and risk management for residents.
- Ensuring high-quality, person-centred, trauma-informed support is delivered.
- Overseeing referrals, allocations, and service performance against targets.
- Working in partnership with external agencies to achieve positive outcomes.
- Promoting independence, wellbeing, and recovery for individuals accessing the service.
- Maintaining a safe environment and ensuring compliance with safeguarding and health & safety requirements.
- Coordinating activities and programmes that enhance the resident's experience.
To thrive in this role, you will bring a strong background in supporting vulnerable individuals with complex needs, alongside leadership or supervisory experience. You will also have:
- Experience working within domestic abuse, housing, or a related support setting.
- Strong understanding of risk assessment, safety planning, and safeguarding.
- Proven ability to manage cases, meet targets, and deliver high-quality support plans.
- Excellent communication skills and the ability to build trusting, non-judgemental relationships.
- Experience working with multi-agency partners.
- Good IT skills and experience maintaining accurate records.
- A full UK driving licence and access to a vehicle.
- A compassionate, resilient, and proactive approach.
- A relevant Level 3 qualification (or equivalent experience) is desirable.
You will receive a competitive salary of £28,861 - £33,786 (dependent on experience), alongside a comprehensive benefits package and the opportunity to be part of a highly supportive organisation. Benefits include:
- 25 days annual leave (plus bank holidays), increasing with service.
- Additional wellbeing day and annual leave purchase scheme.
- Pension contribution (5% employer contribution).
- Mileage allowance.
- Access to clinical supervision and Employee Assistance Programme.
- Ongoing training and development opportunities.
- Flexible working arrangements and TOIL for additional hours.
- Regular team events and a positive, collaborative working culture.
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Senior Support Worker - Accommodation Services employer: Hays Social Care
Join a values-led charity that is dedicated to making a meaningful impact in the lives of individuals and families affected by domestic abuse. As a Senior Support Worker in Accommodation Services, you will benefit from a supportive work culture that prioritises employee wellbeing, offers flexible working arrangements, and provides ongoing training and development opportunities. With a competitive salary and a comprehensive benefits package, this role not only allows you to lead and inspire a team but also empowers you to contribute to sustainable outcomes for those in need within a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker - Accommodation Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the sector, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their approach to trauma-informed support and think about how your experience aligns with their mission. We want you to shine, so practice answering common interview questions and be ready to share your own stories!
✨Tip Number 3
Showcase your leadership skills! In your conversations, highlight your experience managing teams and supporting vulnerable individuals. We’re looking for someone who can inspire others, so don’t hold back on sharing your successes and how you’ve made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. So, get your CV ready and let’s make this happen together!
We think you need these skills to ace Senior Support Worker - Accommodation Services
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior Support Worker role. Highlight your background in supporting vulnerable individuals and any leadership experience you've had. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with individuals affected by domestic abuse. Share specific examples of how you've made a difference in similar roles, and let your personality come through.
Showcase Your Communication Skills:In this role, building trusting relationships is key. Make sure your application demonstrates your excellent communication skills. Whether it's through your CV or cover letter, we want to see how you connect with others and foster a supportive environment.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join our amazing team!
How to prepare for a job interview at Hays Social Care
✨Know Your Stuff
Make sure you understand the key responsibilities of a Senior Support Worker in accommodation services. Familiarise yourself with trauma-informed support and how it applies to domestic abuse situations. This will help you demonstrate your expertise and passion during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or supported individuals in challenging situations. Highlight your experience in supervising staff and working with multi-agency partners, as this is crucial for the role.
✨Communicate with Compassion
Practice articulating your thoughts clearly and empathetically. The ability to build trusting, non-judgemental relationships is essential, so be ready to discuss how you've done this in past roles.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and risk management abilities. Think of specific scenarios where you've had to make tough decisions or develop support plans, and be prepared to explain your thought process.
