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- Tasks: Support older residents in sheltered accommodation and ensure their independence.
- Company: Reputable housing provider focused on quality and customer care.
- Benefits: Competitive pay, flexible working, and potential for permanent role.
- Why this job: Make a real difference in the lives of older residents while gaining valuable experience.
- Qualifications: Experience with older people and strong communication skills required.
- Other info: Immediate start available with opportunities for career growth.
The predicted salary is between 38500 - 38500 £ per year.
Your new company
You'll be joining a well established housing provider that delivers safe, supportive and well maintained accommodation for older residents. Their focus is on empowering individuals to live independently while ensuring high-quality housing management and a warm, customer-centred service.
Your new role
As a Housing Scheme Manager, you will provide an intensive housing management service to residents living in sheltered accommodation. You'll build strong customer relationships and act as the first point of contact for tenancy support, ensuring new and existing residents understand their rights, responsibilities and the services available to them.
Your duties will include:
- Supporting prospective residents with property viewings and helping new tenants settle into their homes.
- Assisting residents with accessing Housing Benefit or financial advice to maintain rent and service charge payments.
- Carrying out regular site inspections to ensure Health & Safety compliance across communal areas, emergency systems, lifts and building facilities.
- Monitoring contractors delivering on-site services such as grounds maintenance, window cleaning and laundry.
- Responding to tenancy issues, disputes and emergencies raised by colleagues or residents.
- Completing referrals for aids, adaptations and assistive technology to help maintain resident independence.
- Maintaining accurate, up to date scheme records and documentation.
This is a 3‑month temporary contract offering an immediate start and paying up to £18.57 per hour.
What you'll need to succeed
To be successful in this role, you will need:
- Experience working with older people, with the ability to promote independence and build trust.
- Confidence adapting your communication style to suit individual needs, including explaining technical information clearly.
- Previous administrative experience and good numeracy skills.
- Proficiency with Microsoft Office and accurate record-keeping.
- The ability to work independently as well as part of a team.
- A valid driving licence, plus willingness to work flexibly, including occasional evenings or weekends.
Desirable qualities include an understanding of Housing Benefit, experience supporting individuals through bereavement or loss, and knowledge of housing management or support services.
What you'll get in return
- A competitive hourly rate of up to £18.57.
- An Immediate Start.
- Opportunity to work for a highly reputable housing provider.
- Potential permanent opportunity.
- The opportunity to make a meaningful difference to the lives of older residents in a supportive housing environment.
- A varied and rewarding role within a respected organisation.
- Flexible working.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Housing Scheme Manager in Nottingham employer: Hays Social Care
Contact Detail:
Hays Social Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Scheme Manager in Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the housing provider. Check out their website and social media to understand their values and how they support older residents. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housing management and working with older people. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your soft skills! As a Housing Scheme Manager, building trust and relationships is key. Be ready to share examples of how you've successfully communicated with residents or resolved conflicts in the past. This will demonstrate your ability to connect with individuals.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Housing Scheme Manager in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Housing Scheme Manager role. Highlight any experience you have with older residents and your ability to promote independence.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about supporting older people. Share specific examples of how you've built trust and provided support in previous roles.
Showcase Your Communication Skills: Since you'll be adapting your communication style, give us examples in your application of how you've successfully communicated complex information clearly to different audiences.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Hays Social Care
✨Know Your Audience
Before the interview, take some time to research the housing provider. Understand their mission and values, especially their focus on empowering older residents. This will help you tailor your responses and show that you're genuinely interested in their work.
✨Showcase Your Experience
Be ready to discuss your experience working with older people. Prepare specific examples of how you've promoted independence and built trust in previous roles. This will demonstrate your suitability for the Housing Scheme Manager position.
✨Communicate Clearly
Since the role involves explaining technical information, practice how you would communicate complex ideas simply. Use clear language and be prepared to adapt your communication style to suit different individuals during the interview.
✨Highlight Your Administrative Skills
Make sure to mention your proficiency with Microsoft Office and your record-keeping abilities. Bring examples of how you've maintained accurate documentation in past roles, as this is crucial for the Housing Scheme Manager position.