Deputy Manager in Manchester

Your new company: Working for a leading supported housing organisation that supports clients across the UK.

Your new role:

• Lead and engage a team: Line manage a team and create a safe environment where colleagues can talk openly and honestly. Work together to set expectations and performance targets.
• Hold regular 'one-to-one' sessions to reflect on achievements, performance and support individual personal wellbeing.
• Undertake six-monthly performance reviews to support and guide colleagues to fulfil their potential.
• Facilitate regular team meetings to update and empower your team to share ideas and best practice.
• Embrace reflective practice techniques so that the team can learn from their experiences.
• Recognise, praise and acknowledge the achievements of your colleagues and team.
• Build effective partnerships with regional and other colleagues across the services, participating in wider initiatives.
• Manage and plan the delivery of care in the service as per CQC and contractual requirements.
• Assist in reviewing contract performance annually, to ensure excellent outcomes are delivered for customers.
• Promote and implement care policies and procedures to ensure your team are effective and delivering a safe service at all times.
• Advise all relevant stakeholders of any changes to policies and procedures.
• Participate in the setting and management of service budgets.
• Monitor spend by accessing the finance system and report any budget variances to the budget holder.
• Meet Riverside performance targets.
• Resource, plan and deliver a colleague rota that ensures all shifts are covered effectively.
• Recruit great people for your team, sourcing and engaging relief or agency workers as and when required.
• Devise, plan and deliver comprehensive induction and continuous development plans for your team.
• Implement and manage a robust medication procedure in line with national Safe Handling of Medication guidelines.

What you'll need to succeed:

• Experience of working within a CQC registered supported living or extra care services environment.
• Experience of leading a team, working in challenging environments with the ability to plan and prioritise tasks to achieve results.
• Be a resilient team player with a caring, empathic, supportive and flexible can-do attitude.
• You will be required to work flexibly to meet customer and business needs, which may include out-of-hours working and participating in an 'on-call' and weekend rota.
• Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely.
• Ability to listen and communicate clearly, encourage feedback and reflection, empower, motivate and deliver improvements.
• Experience of reviewing, monitoring and evaluating outcomes in the delivery of a CQC registered service.
• Competent IT skills, experience producing reports, statutory submissions and other communications and analysing key outcomes data to understand and drive service improvements.

What you'll get in return:

• 9-month contract
• Competitive pay

What you need to do now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.