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- Tasks: Deliver high-quality cleaning, gardening, and grounds maintenance services while engaging with customers.
- Company: Join a dedicated team focused on maintaining safe and welcoming estates.
- Benefits: Mobile working with a vehicle provided and opportunities to support apprentices.
- Why this job: Make a real impact on your community's environment and customer satisfaction.
- Qualifications: Experience in grounds maintenance and a strong customer-focused approach required.
- Other info: Hands-on role with varied tasks and excellent career development opportunities.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a dedicated and proactive Estate Assistant to deliver high-quality estate services across our communities. You will play an important frontline role, providing professional cleaning, gardening and grounds maintenance services while positively engaging with customers, colleagues and contractors. This is a mobile role requiring a full UK driving licence.
Your new role:
- Delivering a high-quality, cost-effective cleaning, gardening and grounds maintenance service in line with agreed standards and timescales.
- Representing the organisation on site, building positive relationships with customers, colleagues and contractors.
- Maintaining estate grounds to specification and reporting issues such as fly tipping, graffiti, repairs and safeguarding concerns.
- Recording customer feedback and contributing to service improvements.
- Safely operating, storing and maintaining equipment in line with Health & Safety, COSHH and PPE requirements.
- Keeping company vehicles clean, safe and compliant at all times.
- Accurately recording work completed, inspections and activity to support service charge accountability.
- Supporting the training and development of apprentices.
- Identifying and appropriately reporting safeguarding concerns.
What you'll need to succeed:
- Essential:
- Proven experience delivering grounds maintenance across a variety of sites.
- Knowledge of lawn care, shrubs and plant maintenance.
- A strong customer-focused approach with a proven track record of customer satisfaction.
- Ability to carry out physical tasks safely and in line with Health & Safety requirements.
- Knowledge of Health & Safety legislation, including COSHH and PPE.
- Ability to work independently as well as part of a team.
- Confidence using equipment safely and effectively.
- Full UK driving licence.
- Desirable:
- NVQ Level 2 or 3 in Horticulture (or equivalent: RHS, City & Guilds, HND).
- PA1, PA4b and PA6 NPTC certificates.
- Experience using mobile working devices (e.g. tablets).
- Knowledge of safe and compliant use of horticultural pesticides and fungicides.
What you'll get in return:
- Be part of a team committed to keeping estates safe, clean and welcoming.
- Varied, hands-on role with real impact on customers' everyday environment.
- Opportunities to support apprentices and contribute to service improvements.
- Mobile working with vehicle provided.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Alternatively, please email.
Estate Assistant in Havant employer: Hays Social Care
Contact Detail:
Hays Social Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Assistant in Havant
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience in grounds maintenance and customer service.
✨Tip Number 3
Show off your skills! Bring along examples of your previous work or any relevant certifications, like your NVQ in Horticulture. This can really set you apart from other candidates and demonstrate your commitment to quality service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Estate Assistant in Havant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in grounds maintenance and customer service. We want to see how you've delivered high-quality services in the past, so don’t hold back on those details!
Show Your Passion: In your cover letter, let us know why you’re excited about this role. Share your enthusiasm for maintaining estates and engaging with customers – we love to see genuine interest!
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so make it easy for us to see your skills and experiences that match the job description.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hays Social Care
✨Know Your Grounds
Familiarise yourself with the basics of grounds maintenance, including lawn care and plant maintenance. Brush up on your knowledge of Health & Safety legislation, COSHH, and PPE requirements, as these will likely come up during the interview.
✨Customer Focus is Key
Prepare to discuss your previous experiences in customer service. Think of specific examples where you’ve positively engaged with customers or resolved issues. This role is all about building relationships, so show them you can do just that!
✨Show Off Your Skills
If you have any relevant qualifications like NVQ Level 2 or 3 in Horticulture, make sure to mention them. Also, be ready to talk about your experience using mobile devices for work, as this is a mobile role that requires tech-savviness.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle physical tasks safely. Think about how you would report issues like fly tipping or graffiti, and be prepared to discuss how you maintain equipment and keep vehicles compliant.