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- Tasks: Support older residents in sheltered accommodation and ensure their independence.
- Company: Reputable housing provider focused on quality and customer care.
- Benefits: Competitive pay, flexible working, and potential for permanent role.
- Why this job: Make a real difference in the lives of older residents while gaining valuable experience.
- Qualifications: Experience with older people and strong communication skills required.
- Other info: Immediate start available with a supportive team environment.
The predicted salary is between 30000 - 40000 £ per year.
Your new company
You'll be joining a well established housing provider that delivers safe, supportive and well maintained accommodation for older residents. Their focus is on empowering individuals to live independently while ensuring high-quality housing management and a warm, customer-centred service.
Your new role
As a Housing Scheme Manager, you will provide an intensive housing management service to residents living in sheltered accommodation. You'll build strong customer relationships and act as the first point of contact for tenancy support, ensuring new and existing residents understand their rights, responsibilities and the services available to them.
Your duties will include:
- Supporting prospective residents with property viewings and helping new tenants settle into their homes.
- Assisting residents with accessing Housing Benefit or financial advice to maintain rent and service charge payments.
- Carrying out regular site inspections to ensure Health & Safety compliance across communal areas, emergency systems, lifts and building facilities.
- Monitoring contractors delivering on-site services such as grounds maintenance, window cleaning and laundry.
- Responding to tenancy issues, disputes and emergencies raised by colleagues or residents.
- Completing referrals for aids, adaptations and assistive technology to help maintain resident independence.
- Maintaining accurate, up to date scheme records and documentation.
This is a 3‑month temporary contract offering an immediate start and paying up to £18.57 per hour.
What you'll need to succeed
To be successful in this role, you will need:
- Experience working with older people, with the ability to promote independence and build trust.
- Confidence adapting your communication style to suit individual needs, including explaining technical information clearly.
- Previous administrative experience and good numeracy skills.
- Proficiency with Microsoft Office and accurate record-keeping.
- The ability to work independently as well as part of a team.
- A valid driving licence, plus willingness to work flexibly, including occasional evenings or weekends.
Desirable qualities include an understanding of Housing Benefit, experience supporting individuals through bereavement or loss, and knowledge of housing management or support services.
What you'll get in return
- A competitive hourly rate of up to £18.57.
- An Immediate Start.
- Opportunity to work for a highly reputable housing provider.
- Potential permanent opportunity.
- The opportunity to make a meaningful difference to the lives of older residents in a supportive housing environment.
- A varied and rewarding role within a respected organisation.
- Flexible working.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Housing Scheme Manager in Derby employer: Hays Social Care
Contact Detail:
Hays Social Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Scheme Manager in Derby
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to supporting older residents and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets it.
✨Tip Number 3
Practice your communication skills! Since you'll be working closely with residents, being able to adapt your style is key. Role-play common scenarios with a friend to boost your confidence and ensure you can explain things clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need any help.
We think you need these skills to ace Housing Scheme Manager in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with older people and showcases your ability to promote independence. We want to see how you can build trust and support residents, so don’t hold back on those relevant examples!
Showcase Your Communication Skills: Since you'll be adapting your communication style to suit individual needs, it’s important to demonstrate this in your application. Use clear and concise language, and maybe even include a brief example of how you've explained complex information in the past.
Highlight Your Administrative Experience: We’re looking for someone with solid administrative skills, so make sure to mention your proficiency with Microsoft Office and any experience you have with record-keeping. This will show us that you can handle the paperwork side of things efficiently.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Hays Social Care
✨Know Your Audience
Before the interview, take some time to research the housing provider. Understand their mission and values, especially how they empower older residents. This will help you tailor your responses and show that you're genuinely interested in their work.
✨Showcase Your Experience
Be ready to discuss your experience working with older people. Prepare specific examples of how you've promoted independence and built trust. This is crucial for the Housing Scheme Manager role, so make sure your stories highlight your skills in this area.
✨Communicate Clearly
Since the role involves explaining technical information, practice how you would communicate complex ideas simply. Think of scenarios where you had to adapt your communication style and be prepared to share these during the interview.
✨Demonstrate Flexibility
The job requires a willingness to work flexibly, including evenings or weekends. Be ready to discuss your availability and any previous experiences where you adapted your schedule to meet the needs of residents or your team.