At a Glance
- Tasks: Manage diverse housing portfolios and ensure safe, welcoming communities.
- Company: A leading West Midlands housing provider dedicated to community wellbeing.
- Benefits: Competitive pay, hybrid working, and dedicated consultant support.
- Other info: Minimum 2-month contract with potential for extension and weekly pay.
- Why this job: Make a real impact in local communities while developing your career.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 25 - 25 £ per hour.
A West Midlands housing provider is seeking an experienced Housing Officer to join their team on a temporary basis for a minimum of 2 months. Managing a diverse housing portfolio across the Midlands, the organisation is committed to creating safe, sustainable and thriving communities for its residents.
As a Housing Officer, you will be responsible for delivering a high-quality estate management service across a varied housing patch. You will work closely with residents, contractors and partner agencies to ensure neighbourhoods remain safe, well-maintained and welcoming.
Key responsibilities will include:- Managing communal and external areas to ensure high standards of cleanliness, safety and presentation.
- Overseeing grounds maintenance, cleaning contracts and estate improvement initiatives.
- Investigating and resolving environmental issues including fly-tipping, abandoned properties, pest control and anti-social behaviour concerns.
- Carrying out estate inspections and ensuring compliance with health and safety requirements.
- Managing fire safety actions and supporting wider building safety programmes.
- Liaising with local authorities, police, contractors and other stakeholders to resolve community issues.
- Building positive relationships with residents and supporting tenancy sustainment.
- Previous experience in an Estates Officer, Housing Officer, Neighbourhood Officer or similar housing management role.
- Strong understanding of estate management, health and safety, and neighbourhood services.
- Experience of tenant liaison and customer service.
- Experience managing contractors and monitoring service delivery standards.
- Ability to investigate and resolve complex tenancy and environmental issues.
- Excellent communication and stakeholder management skills.
- A proactive approach with the ability to manage a busy and varied caseload.
- Full UK driving licence and access to a vehicle.
- Competitive hourly rate of £23 - £27 per hour (dependent on experience).
- Mileage payments.
- Minimum 2-month temporary contract with the potential for extension.
- Hybrid working arrangement with a mix of working in office, site visits and home working.
- Opportunity to work with a highly regarded housing provider and make a real impact within local communities.
- Weekly pay through Hays Recruitment.
- Dedicated consultant support throughout your assignment.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Housing Officer in Birmingham employer: Hays Social Care
Join a well-established housing and support provider in Stratford Upon Avon, where you can make a meaningful impact on the lives of vulnerable adults experiencing homelessness. With a strong commitment to professional development, a supportive leadership team, and the opportunity to lead a dedicated team, this role offers both autonomy and the chance to shape service delivery for those in need. Enjoy a rewarding work culture that prioritises collaboration and continuous improvement, all while receiving a competitive salary and benefits package.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Birmingham
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Hays Social Care.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Hays Social Care? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Hays Social Care's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Housing Officer in Birmingham
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Housing Officer role at Hays Social Care, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Hays Social Care
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Hays Social Care operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Hays Social Care. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Hays Social Care.
