At a Glance
- Tasks: Provide top-notch customer support and resolve accountancy queries.
- Company: Join a growing organisation with a vibrant team culture.
- Benefits: Earn £24,800 with excellent training and career development.
- Other info: Fast-paced role with opportunities to improve processes and enhance customer experience.
- Why this job: Combine your accounting knowledge with customer service in a dynamic environment.
- Qualifications: Degree in Accounting or related field and customer service experience required.
The predicted salary is between 22320 - 27280 £ per year.
- Graduate Customer Support & Accounts Advisor Accounting / Finance / Business Graduates
- Reading, Berkshire | £24,800 per annum Hybrid working
Are you a recent graduate with an Accounting-related degree and a passion for delivering outstanding customer service?
Do you thrive in a fast-paced environment where no two days are the same?We are recruiting for an exciting opportunity with a growing organisation that is looking for an enthusiastic and professional individual to join their customer support team.
This position is ideal for someone who enjoys working with people, solving problems, and developing their accounting knowledge in a commercial setting.
What you'll be doing
Providing first-line support to customers via phone and email.
Responding to customer enquiries in a professional, friendly, and efficient manner.
Researching and resolving accountancy-related queries.
Building your knowledge of accounting processes and specialist products/services.
Maintaining accurate records and updating internal systems.
Working collaboratively with colleagues to ensure excellent customer outcomes.
Identifying opportunities to improve customer experience and internal processes.
What we're looking for
A degree that includes Accounting or a related discipline, or an equivalent accounting qualification.
At least 6 months' customer service experience gained within retail, hospitality, leisure, customer support, or similar environments.
Excellent verbal and written communication skills with a professional and approachable manner.
The ability to remain calm and organised when managing multiple priorities.
Strong analytical and problem-solving skills.
A positive attitude and a genuine desire to help customers.
What's on offer?
Excellent training and development opportunities.
A supportive team environment.
The opportunity to build a long-term career combining customer service and accounting expertise.
Exposure to a wide variety of customers and business challenges.
If you're looking for an opportunity where you can utilise your accounting knowledge, develop your customer-facing skills, and work in a busy, rewarding environment, we'd love to hear from you.
Please note: Due to the nature of the role, strong communication skills and the ability to work effectively in a fast-paced environment are essential.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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Customer Support Executive - Accounts Grad in Reading employer: Hays Senior Finance
Join a leading and rapidly growing service and wholesale group based on the outskirts of Cheltenham, where you will thrive in a dynamic work environment that promotes a healthy work-life balance with hybrid working options. As a Senior Financial Accountant, you will not only oversee a small team but also have ample opportunities for professional growth and development within a supportive culture that values your contributions and encourages continuous learning. With competitive salary packages and a focus on employee well-being, this company stands out as an excellent employer for finance professionals seeking meaningful and rewarding careers.
