At a Glance
- Tasks: Manage customer accounts and reduce overdue balances with a focus on positive experiences.
- Company: A growing Bristol-based business with a friendly and supportive team.
- Benefits: Hybrid working, immediate start, and potential for extension.
- Other info: Opportunity to work closely with finance and customer service teams.
- Why this job: Join a fast-paced environment where your skills can make a real difference.
- Qualifications: Experience in credit control or collections with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Customer-Focused Credit Control Opportunity A growing Bristol-based business is seeking an experienced Credit Controller to join their finance team on an interim basis.
This role focuses on B2C collections, making it ideal for someone with strong customer service skills who can confidently manage payment conversations whilst maintaining a positive customer experience.
Key Responsibilities Managing outstanding customer accounts and reducing aged debt Contacting customers by phone, email and letter regarding overdue balances Negotiating payment plans and finding practical solutions Resolving customer account queries professionally and empathetically Maintaining accurate records of collection activity Working closely with finance and customer service teams What We re Looking For Previous Credit Control, Collections or Accounts Receivable experience Strong B2C (consumer collections) background Excellent customer service and relationship-building skills Confident handling sensitive conversations over the phone Strong organisational and problem-solving abilities Why Apply?
Hybrid working after training Friendly and supportive team Immediate start available Potential for extension Fast-paced and rewarding environment What you need to do now If you re interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now.
If ...
Interim B2C Credit Controller employer: Hays Senior Finance
Join a leading and rapidly growing service and wholesale group based on the outskirts of Cheltenham, where you will thrive in a dynamic work environment that promotes a healthy work-life balance with hybrid working options. As a Senior Financial Accountant, you will not only oversee a small team but also have ample opportunities for professional growth and development within a supportive culture that values your contributions and encourages continuous learning. With competitive salary packages and a focus on employee well-being, this company stands out as an excellent employer for finance professionals seeking meaningful and rewarding careers.
