At a Glance
- Tasks: Manage customer accounts and reduce overdue balances with a focus on positive experiences.
- Company: A growing Bristol-based business with a friendly and supportive team.
- Benefits: Hybrid working, immediate start, and potential for extension.
- Other info: Opportunity for career growth in a rewarding role.
- Why this job: Join a fast-paced environment where your customer service skills make a real difference.
- Qualifications: Experience in credit control or collections and strong relationship-building skills.
A growing Bristol-based business is seeking an experienced Credit Controller to join their finance team on an interim basis. This role focuses on B2C collections, making it ideal for someone with strong customer service skills who can confidently manage payment conversations whilst maintaining a positive customer experience.
Key Responsibilities
- Managing outstanding customer accounts and reducing aged debt
- Contacting customers by phone, email and letter regarding overdue balances
- Negotiating payment plans and finding practical solutions
- Resolving customer account queries professionally and empathetically
- Maintaining accurate records of collection activity
- Working closely with finance and customer service teams
What We're Looking For
- Previous Credit Control, Collections or Accounts Receivable experience
- Strong B2C (consumer collections) background
- Excellent customer service and relationship-building skills
- Confident handling sensitive conversations over the phone
- Strong organisational and problem-solving abilities
Why Apply?
- Hybrid working after training
- Friendly and supportive team
- Immediate start available
- Potential for extension
- Fast-paced and rewarding environment
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Interim B2C Credit Controller in Bristol employer: Hays Senior Finance
Join a leading and rapidly growing service and wholesale group based on the outskirts of Cheltenham, where you will thrive in a dynamic work environment that promotes a healthy work-life balance with hybrid working options. As a Senior Financial Accountant, you will not only oversee a small team but also have ample opportunities for professional growth and development within a supportive culture that values your contributions and encourages continuous learning. With competitive salary packages and a focus on employee well-being, this company stands out as an excellent employer for finance professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Interim B2C Credit Controller in Bristol
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Hays Senior Finance.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Hays Senior Finance might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Interim B2C Credit Controller in Bristol
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Hays Senior Finance will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Hays Senior Finance. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Hays Senior Finance confidence in your short-term commitment to the role.
How to prepare for a job interview at Hays Senior Finance
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Hays Senior Finance.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Hays Senior Finance that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
