At a Glance
- Tasks: Create and sell amazing holidays while building strong customer relationships.
- Company: Join Hays Travel, recognized as Travel Weekly's Best Agency to Work For 2024.
- Benefits: Enjoy unlimited bonus potential, travel discounts, and a supportive work environment.
- Why this job: Experience a fun, competitive culture with opportunities for personal and professional growth.
- Qualifications: 1 year of experience as a Travel Consultant or join our New to Travel Programme.
- Other info: Emphasizes work-life balance and offers various training programs.
The predicted salary is between 28800 - 42000 £ per year.
You have at least 1 years’ experience as a Travel Consultant with exceptional customer service & communication skills
You’re a driven team player and you want to achieve your own targets as well as contribute to the growth of the business
You’ve got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement
As a Travel Consultant, it’s your vibrant personality, outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers’ journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself!
If you do not have 1 years’ experience of working in a travel agency, then please check out our New to Travel Programme which is a fantastic way to join Hays Travel as a colleague who trains to become a Travel Consultant, see: https://careers.haystravel.co.uk/new-to-travel or alternatively to find out about our Foreign Exchange positions please visit Foreign Exchange jobs * Hays Travel
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
Full-time
Competitive Salary & Unlimited Bonus Potential, So, what would you, as a Travel Consultant at Hays Travel do?
You will forge long-lasting relationships with our customers, partners and suppliers.
We take our targets seriously, and we have fun with them! If you’ve got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights.
You trust your knowledge and instincts on booking holidays. While you can take in the customers’ suggestions, do not hesitate to offer experiences that you think will blow them away.
Why should you really work for Hays Travel?
There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
A range of training programmes to help you progress personally and professionally
Strong recognition and promotion opportunities
Opportunities to travel on educational trips
Discounts on booking your own holidays
Uncapped earning potential
Health care plan
Eyecare vouchers
Shopping discounts
Loyal service awards to celebrate important milestones
Recommend a friend bonus scheme
Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives
A work environment that thrives on uplifting one another
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Travel Consultant employer: Hays plc
Contact Detail:
Hays plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant
✨Tip Number 1
Showcase your passion for travel during the interview. Share personal travel experiences and how they have shaped your understanding of customer needs. This will demonstrate your vibrant personality and extensive destination knowledge.
✨Tip Number 2
Familiarize yourself with Hays Travel's offerings and unique selling points. Being able to discuss specific packages or promotions will show that you are proactive and genuinely interested in contributing to the business growth.
✨Tip Number 3
Prepare to discuss how you would use social media to engage customers and promote offers. Highlight any previous experience you have in this area, as it aligns with the role's requirements and shows your initiative.
✨Tip Number 4
Emphasize your teamwork skills and competitive spirit. Share examples of how you've worked collaboratively to achieve targets in the past, as this aligns with the company culture and their focus on uplifting one another.
We think you need these skills to ace Travel Consultant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as a Travel Consultant. Detail your customer service skills and any specific achievements that demonstrate your ability to meet targets and contribute to business growth.
Showcase Your Personality: Since the role requires a vibrant personality, let your enthusiasm shine through in your application. Use a friendly tone and share personal anecdotes that reflect your passion for travel and customer engagement.
Demonstrate Social Media Savvy: Mention your understanding of social media and how you have used it in previous roles to promote offers or engage with customers. This will show that you can leverage these platforms to generate sales leads.
Tailor Your Application: Customize your CV and cover letter to align with the values and culture of Hays Travel. Highlight your commitment to work-life balance and your desire to be part of a supportive team environment.
How to prepare for a job interview at Hays plc
✨Show Your Passion for Travel
Make sure to express your love for travel during the interview. Share personal experiences and how they have shaped your understanding of customer needs. This will demonstrate that you are not just a consultant, but someone who genuinely enjoys helping others create memorable journeys.
✨Highlight Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Discuss how you handled difficult situations and turned them into positive experiences. This will showcase your ability to forge long-lasting relationships with customers.
✨Demonstrate Your Social Media Savvy
Since the role involves using social media to promote offers and engage customers, be ready to discuss your experience with various platforms. Share any successful campaigns or strategies you've implemented in the past to show that you can effectively generate sales leads.
✨Be Ready to Discuss Targets
Understand the importance of targets in this role and be prepared to talk about how you have met or exceeded targets in your previous positions. Highlight your competitive nature and how it drives you to achieve both personal and team goals.