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- Tasks: Lead a team in credit control and customer service while managing debt recovery.
- Company: Join a dynamic company focused on financial management and customer relationships.
- Benefits: Enjoy a competitive salary and the opportunity for professional development.
- Why this job: Make an impact by inspiring your team and building strong customer connections.
- Qualifications: Proven experience in debt management and essential line management skills required.
- Other info: Contact Emma Lewis for more details or apply with your CV today!
The predicted salary is between 24000 - 28000 £ per year.
Credit Control Team Leader
Permanent & Full Time
Carmarthenshire
£30-35,000 per annum
Do you have a proven track record of debt management, a good commercial understanding of accounts receivable and cash management, as well as a reputation for inspiring and motivating a team? If so, this role could be for you! Leading from the front, you will supervise a small team to deliver the very best combination of credit control and customer service to a nationwide customer base. Your role will require you to manage the team’s performance against targets and professional development while taking an active and hands-on role in recovering outstanding debt, and reducing financial risk. You will be highly proactive; building good positive and professional relationships with key customers; using all lines of communication from emails and telephone calls, even site visits, to secure a loyal customer base while protecting company interests. You will review credit limits in line with company procedures, prepare aged debt reports for submission to the board, provide management support for the
wider accounts receivable function, and manage the legal process for debt recovery with the support of external legal and credit insurance representatives.
This role requires you to have robust and in-depth knowledge and experience of the debt management process, either from a team leader role or alternatively as a stand-alone credit controller (managing a process rather than a team)……. but in order to be considered for this role, experience of line management is ESSENTIAL. So if your team leading skills were gained outside the credit control process, but still within an office environment (ideally finance), don’t hesitate to give me a call or put your CV forward for submission.
For further information, call Emma Lewis on 01792 642 042, message me on linked in, or simply apply by uploading a copy of your CV. #4634378 – Emma
For further information, call Emma Lewis on 01792 642 042, message me on linked in, or simply apply by uploading a copy of your CV. #4634378 – Emma
Team Leader employer: Hays plc
Contact Detail:
Hays plc Recruiting Team
+441792642042
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Make sure to highlight your leadership experience in your conversations. Since line management experience is essential for this role, be prepared to discuss specific examples of how you've successfully led a team in the past.
✨Tip Number 2
Demonstrate your understanding of debt management processes during any discussions. Familiarize yourself with common challenges in credit control and be ready to share how you've tackled similar issues in previous roles.
✨Tip Number 3
Build rapport with Emma Lewis before applying. A quick message on LinkedIn or a phone call can help you stand out and show your genuine interest in the position.
✨Tip Number 4
Prepare to discuss your approach to customer relationships. Since maintaining positive relationships with key customers is crucial, think about strategies you've used to ensure customer satisfaction while managing financial risks.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience in debt management and team leadership. Use specific examples that demonstrate your ability to inspire and motivate a team, as well as your commercial understanding of accounts receivable.
Showcase Your Skills: Detail your skills in credit control, customer service, and performance management. Mention any tools or software you are familiar with that relate to debt recovery and financial risk management.
Tailor Your CV: Customize your CV to align with the job description. Focus on the aspects of your previous roles that relate directly to the responsibilities outlined for the Team Leader position.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarizes your qualifications but also conveys your enthusiasm for the role. Address how your leadership style aligns with the company's goals and how you can contribute to their success.
How to prepare for a job interview at Hays plc
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams, especially in a finance-related environment. Highlight specific examples where you motivated your team and achieved targets.
✨Demonstrate Your Debt Management Knowledge
Make sure to articulate your understanding of the debt management process. Discuss any relevant experiences you have had in recovering outstanding debts and managing financial risks.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations related to credit control and customer service. Think about past challenges you've faced and how you resolved them.
✨Build Rapport with the Interviewer
Since this role involves building relationships with customers, demonstrate your interpersonal skills during the interview. Engage with the interviewer and show your ability to communicate effectively.
