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- Tasks: As an Exempt Accommodation Officer, you'll inspect properties and handle complaints from citizens.
- Company: Join Birmingham City Council, a dynamic organization focused on community welfare and housing standards.
- Benefits: Enjoy remote work options, mileage expenses for local visits, and a competitive hourly rate.
- Why this job: Make a real impact in the community while developing your problem-solving and communication skills.
- Qualifications: You need housing knowledge, strong communication skills, and experience with vulnerable populations.
- Other info: This is a temporary role with potential for extension and ASAP start.
The predicted salary is between 36500 - 45500 £ per year.
They are looking for enthusiastic candidates for the Exempt Accommodation Officer role who possess property standard inspection experience of properties in multiple occupations.
It is essential that candidates are excellent communicators both in writing and in person, as the role also involves responding to complaints from elected members and citizens of Birmingham.
Problem-solving skills are a key requirement together with experience of achieving positive outcomes.
Officers are able to work from home, with some office attendance.
Car Mileage expenses are payable for visits within the Birmingham City Council Local Authority area.
You will not need to have an HMO licensing background.
What you’ll need to succeed
You will need up-to-date knowledge and understanding of housing landlord and tenant policy and procedures where pertinent to the role, good case management, planning and organising skills. An ability to undertake risk assessments and implement/monitor safe working practice is required.
It is also important to have an understanding of and ability to comply with relevant legislation, including health and safety and equality in service delivery, service provision and employment.
Having experience of the HHSRS inspection regime will be a distinct advantage, but is not essential if you are able to learn at pace.
You will need a housing background, having worked with vulnerable persons or persons who have lived in supported accommodation.
In addition, this role will be an ASAP start. Before starting, you will need to pass your reference and compliance checks. On registration, please have your 2 most recent employment details available for reference checks.
Driving Licence essential.
This is a full-time, temporary role based in Birmingham. This is a temporary contract but may be open to extension. This role is a Grade 4 position, with a rate of £17.53 per hour (PAYE) + holiday allowance.
Due to the council going through a period of transition, permanent opportunities may be available.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk
Supported Exempt Accommodation Officer - Grade 4 employer: Hays plc
Contact Detail:
Hays plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Exempt Accommodation Officer - Grade 4
✨Tip Number 1
Familiarize yourself with the housing landlord and tenant policies relevant to Birmingham. Understanding these policies will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your communication skills, both written and verbal. Since you'll be responding to complaints from elected members and citizens, being able to articulate your thoughts clearly will set you apart.
✨Tip Number 3
Highlight any experience you have working with vulnerable persons or in supported accommodation. This background is crucial for the role and can make a significant difference in how you are perceived by the hiring team.
✨Tip Number 4
Prepare to discuss your problem-solving skills and provide examples of how you've achieved positive outcomes in previous roles. This will show that you can handle the challenges that come with the position.
We think you need these skills to ace Supported Exempt Accommodation Officer - Grade 4
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Supported Exempt Accommodation Officer position. Highlight key responsibilities and required skills, such as property standard inspection experience and excellent communication abilities.
Tailor Your CV: Customize your CV to reflect your relevant experience in housing, particularly with vulnerable persons or supported accommodation. Emphasize your problem-solving skills and any knowledge of housing landlord and tenant policies.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role. Address how your background aligns with the requirements, particularly your ability to undertake risk assessments and comply with relevant legislation.
Prepare for Reference Checks: Before submitting your application, gather details of your two most recent employment positions. Ensure you have accurate information ready for reference checks, as this is a requirement for the role.
How to prepare for a job interview at Hays plc
✨Showcase Your Communication Skills
Since excellent communication is key for this role, be prepared to demonstrate your ability to communicate effectively both in writing and verbally. Consider sharing examples from your past experiences where you successfully resolved complaints or communicated complex information clearly.
✨Highlight Problem-Solving Experience
Prepare to discuss specific instances where you've tackled challenges or resolved issues, particularly in a housing context. This will show your potential employer that you possess the problem-solving skills necessary for the Exempt Accommodation Officer role.
✨Demonstrate Knowledge of Housing Policies
Brush up on your understanding of housing landlord and tenant policies, as well as relevant legislation. Being able to discuss these topics confidently will illustrate your preparedness for the role and your commitment to compliance.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that assess your ability to conduct risk assessments and implement safe working practices. Think about how you would approach various situations related to supported accommodation and be ready to articulate your thought process.
