Engagement Officer

Engagement Officer

Birmingham Temporary 28000 - 42000 £ / year (est.)
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At a Glance

  • Tasks: As an Engagement Officer, you'll organize events and liaise with stakeholders.
  • Company: Join a dynamic team partnered with a local Authority in Birmingham.
  • Benefits: Enjoy a competitive rate of £13.45, paid weekly, with potential for contract extension.
  • Why this job: This role offers hands-on experience in a busy environment and the chance to make an impact.
  • Qualifications: Experience in administrative roles and strong organizational skills are essential.
  • Other info: This is a full-time temporary position with an ASAP start.

The predicted salary is between 28000 - 42000 £ per year.

Due to the partnership between Hays and a local Authority in Birmingham. We are recruiting for an Engagement Officer to join the team on a temporary basis.

Your new role

As an Engagement Officer, you will be supporting the team through tasks such as organising events and liaising with various stakeholders. Furthermore, you will be taking messages and effectively recording and escalating them to the necessary teams. You will also manage and update systems to ensure they reflect accurate information.

What you’ll need to succeed

You will need experience of working in a busy administrative environment where you can prioritise your workload. In addition, you will need to demonstrate exceptional organisational skills to ensure enquiries are responded to in a timely manner. It is also important to confidently communicate with customers face to face, and over the phone.

In addition, this role will be an ASAP start,. Before starting, you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks.

This is a full-time, temporary role based in Birmingham. This is a temporary contract but may be open to extension. This role is a Grade 3 position, with a rate of £13.45 (PAYE), paid on a weekly basis.

Engagement Officer employer: Hays plc

Joining our team as an Engagement Officer in Birmingham offers you the chance to work in a dynamic and supportive environment where your contributions are valued. We prioritize employee growth and development, providing opportunities for skill enhancement and career progression. With a focus on collaboration and community engagement, you'll find a rewarding workplace culture that encourages innovation and teamwork.
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Contact Detail:

Hays plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Engagement Officer

✨Tip Number 1

Familiarize yourself with the local authority's recent initiatives and events. This knowledge will help you engage more effectively with stakeholders and demonstrate your genuine interest in the role during any discussions.

✨Tip Number 2

Practice your communication skills, especially for face-to-face and phone interactions. Consider role-playing scenarios with a friend to build confidence and ensure you can handle various customer inquiries smoothly.

✨Tip Number 3

Highlight your organizational skills by preparing examples of how you've successfully managed multiple tasks in previous roles. Be ready to discuss specific situations where you prioritized effectively under pressure.

✨Tip Number 4

Since this role requires an ASAP start, be proactive in your application process. Ensure you have all necessary documents ready for reference checks and compliance, so you can hit the ground running once selected.

We think you need these skills to ace Engagement Officer

Organisational Skills
Event Planning
Stakeholder Engagement
Communication Skills
Administrative Experience
Time Management
Customer Service
Attention to Detail
Record Keeping
Problem-Solving Skills
Team Collaboration
Adaptability
Prioritisation Skills

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Engagement Officer position. Highlight key responsibilities such as organizing events and liaising with stakeholders, and think about how your experience aligns with these tasks.

Tailor Your CV: Customize your CV to emphasize your administrative experience and organizational skills. Include specific examples of how you've successfully managed workloads and communicated effectively with customers.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organization. Mention your relevant experience and how it prepares you for the challenges of the Engagement Officer position.

Prepare for Reference Checks: Before submitting your application, gather details of your two most recent employment positions. Ensure you have accurate information ready for reference checks, as this is a requirement for the role.

How to prepare for a job interview at Hays plc

✨Showcase Your Organisational Skills

As an Engagement Officer, exceptional organisational skills are crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or events simultaneously.

✨Demonstrate Effective Communication

Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare to share instances where you effectively communicated with customers both face-to-face and over the phone.

✨Highlight Your Administrative Experience

The job requires experience in a busy administrative environment. Be ready to talk about your previous roles, focusing on how you prioritized your workload and handled administrative tasks efficiently.

✨Prepare for Compliance Checks

Since passing reference and compliance checks is necessary before starting, ensure you have your two most recent employment details ready. This shows your preparedness and attention to detail.

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  • Engagement Officer

    Birmingham
    Temporary
    28000 - 42000 £ / year (est.)
    Apply now

    Application deadline: 2026-12-02

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    Hays plc

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