Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage admissions processes and support the Head of Admissions in a dynamic university environment.
- Company: Join a top university in London, specialising in design and digital media.
- Benefits: Enjoy work-life balance and the opportunity to work in a vibrant campus setting.
- Why this job: Be part of a team that shapes student journeys and enhances educational access.
- Qualifications: Experience in higher education admissions management and knowledge of UCAS policies required.
- Other info: Role available for a minimum of 2 months during a busy admissions period.
The predicted salary is between 36000 - 60000 £ per year.
You will be working for a top university with a modern campus that specialises in design and digital media in a busy part of London. My client is seeking someone with Higher Education management experience in admissions and is offering a role with work-life balance! This is a busy period of clearing and enrolments so you will be required for a minimum 2-month period.
As an Admissions Manager, you'll provide vital support to the Head of Admissions, overseeing day-to-day operations, managing the Admissions team, and ensuring all processes are efficient, fair, and customer-focused. You will also collaborate with key stakeholders, manage applicant communications, and ensure compliance with UCAS regulations.
Your new role
- To provide management support to the Head of Admissions around the admissions business process, and in the development and documentation of agreed processes, procedures and policies.
- To take operational management responsibility for student admissions in relation to all applications across the University (FE, UG & PGT & PGR), including the provision of training to admissions practitioners.
- To act as line manager to Admissions Officers.
- To ensure all admissions processes, policies and procedures are being followed throughout the University within agreed Service Level Agreements.
- To have responsibility for the liaison with Programme Directors and Deputy Deans to resolve the legitimacy of rejects, alternative course offers and APEL decisions.
- To regularly generate reports and analysis to inform the progression and development of the admissions team, and to provide ad-hoc statistical analysis when requested from the Head of Admissions or other stakeholders.
- To work closely with the Student Recruitment & Engagement team to ensure a seamless student journey from application to enrolment.
- To develop, manage, monitor and report on applicant communications using the SITS student record system and the CRM system.
- Liaise with colleagues in the Marketing, Communications & Content team to ensure non-entry requirement UCAS Entry Profile information is accurate and reviewed annually.
- To be responsible for monitoring application statistics to ensure that they match application data held in the SITS student record system.
- Be responsible for fee status assessment and ensure that the Admissions Team are kept informed on changes to fee status classification and UKVI requirements.
- To act as the main point of contact for the application process with key stakeholders both internally and externally, particularly with feeder schools and colleges with external progression agreements in place (in collaboration with the Partnerships & Engagement Manager, who has responsibility for maintaining feeder school relationships).
- In addition, the Admissions Manager will be responsible for maintaining successful operational relationships between Academic Staff, Registry, Student Services and Finance.
- To act as an ambassador during Open Days and external Marketing & Student Recruitment events on behalf of the university, both within the UK and overseas when required.
- To manage the day-to-day delivery of the admissions process, developing a culture of excellent customer service.
- To develop and monitor agreed customer service standards (e.g. turnaround times, customer journey, application workflows etc.).
- To support the process for developing and agreeing entry criteria, offer-making strategies and communication plans.
What you'll need to succeed
- Previous management or leadership experience in higher education admissions.
- Strong understanding of UCAS and CAS issuance policies and processes.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Admissions Manager employer: Hays London Ebury Gate
Contact Detail:
Hays London Ebury Gate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Manager
✨Tip Number 1
Network with professionals in higher education, especially those who have experience in admissions management. Attend relevant events or webinars to connect with potential colleagues and learn about the latest trends in admissions processes.
✨Tip Number 2
Familiarise yourself with UCAS regulations and policies, as well as the specific requirements of the university you're applying to. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail, focusing on how you've improved admissions processes or enhanced customer service in past roles. Use specific examples to illustrate your impact.
✨Tip Number 4
Showcase your ability to collaborate with various stakeholders by preparing examples of successful partnerships you've built in previous positions. Highlight how these relationships contributed to achieving admissions goals.
We think you need these skills to ace Admissions Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience in higher education admissions. Focus on relevant skills such as team leadership, compliance with UCAS regulations, and operational management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for education and your understanding of the admissions process. Mention specific experiences that demonstrate your ability to manage teams and improve processes.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. For example, mention how you improved application processing times or enhanced customer service standards.
Showcase Communication Skills: Since the role involves liaising with various stakeholders, emphasise your strong communication skills. Provide examples of how you've successfully managed communications with applicants, staff, and external partners.
How to prepare for a job interview at Hays London Ebury Gate
✨Showcase Your Leadership Experience
As an Admissions Manager, you'll need to demonstrate your previous management or leadership experience in higher education admissions. Be ready to share specific examples of how you've successfully led a team, managed operations, and improved processes in your past roles.
✨Understand UCAS Policies Thoroughly
A strong understanding of UCAS and CAS issuance policies is crucial for this role. Brush up on these processes before the interview and be prepared to discuss how you have applied this knowledge in your previous positions.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex admissions situations. Think about past challenges you've faced and how you resolved them, particularly in relation to applicant communications and compliance.
✨Demonstrate Customer Service Focus
The role emphasises excellent customer service. Be prepared to discuss how you've developed and monitored customer service standards in your previous roles, and provide examples of how you've ensured a positive experience for applicants throughout the admissions process.
