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For Companies At a Glance
- Tasks: Manage a caseload of property insurance claims and deliver high-quality client service.
- Company: Join a collaborative international firm with a vibrant insurance group in Bristol.
- Benefits: Enjoy remote work options, competitive salary, gym memberships, and more perks.
- Why this job: Engage in varied and challenging work while making a real impact on clients' lives.
- Qualifications: Prior claims handling or litigation experience is preferred; law degree or equivalent qualifications welcome.
- Other info: Work in modern offices with a supportive team and opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Your new firm
Our client, a collaborative and nurturing international firm, is looking for a Property & Casualty Claims Handler to join their vibrant and growing Insurance Group in Bristol. The firm has a well-established client base, acting for the vast majority of household and commercial property insurers in the market, as well as some large insureds and cover holders. The team handles a wide variety of claims arising out of property damage, including (amongst other things) fire, water, subsidence, construction and impact damage.
This role is based in our client\’s Bristol office, however you will be able to work remotely from home 3 days per week if desired, as the firm operates a hybrid working policy.
Your new role
The role largely involves running a case load of subrogated recovery matters on behalf of a range of insurers. The successful candidate will have the opportunity to run a property recovery claim from first instruction, through the pre-action stage and into proceedings when necessary. A familiarity with Civil Procedure Rules is therefore necessary.
The work will be varied, interesting and challenging and where you show you can run the cases successfully, you will be given autonomy to stamp your own mark on the files; there will be the opportunity to work on matters varying in value from £10,000 all the way up to millions of pounds. You will also get involved with business development and client initiatives, where appropriate.
In addition, you can expect to:
- Manage a large caseload of Property Insurance claims.
- Deliver high-quality and timely output to clients, ensuring high levels of client service and alignment with agreed working practices and client service level agreements.
- Capture and collate required Management Information in accordance with agreed practice for clients.
- Contribute to the development and improvement of the team\’s service, support, processes and procedures.
What you\’ll need to succeed
The ideal candidate will have prior Claims Handling and/or litigation experience, including running a case load. Experience of Insurance is preferable but not essential. Our client is happy to consider candidates with either a law degree, those working towards ACII, CILEx or equivalent legal qualification, or alternatively you might have significant experience in claims, with technical knowledge and experience. Candidates should have litigation experience and a familiarity with Civil Procedure Rules.
An understanding of how to provide excellent customer service is essential, and you will be hardworking, enthusiastic and motivated, with competent skills in Microsoft Office. Previous experience of using a case management system is desirable.
What you\’ll get in return
Joining a leading international law practice, alongside a competitive salary, you will have access to a wide range of the firm\’s benefits. Our client boasts an extensive variety of benefits, including the Cycle to Work Scheme, dental and medical insurance, income protection, gym memberships amongst more. Their modern offices are in central Bristol.
What you need to do now
If you\’re interested in this role, please contact Harriet Chapman at Hays Legal for further information, click \’apply now\’ to forward an up-to-date copy of your CV, or call us now.
If this job isn\’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Property & Casualty Claims Handler employer: Hays Legal
Contact Detail:
Hays Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property & Casualty Claims Handler
✨Tip Number 1
Familiarise yourself with the Civil Procedure Rules, as this knowledge is crucial for the role. Consider reviewing case studies or recent changes in legislation to demonstrate your understanding during discussions.
✨Tip Number 2
Network with professionals in the insurance and claims handling sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully managed client relationships in the past. This will highlight your ability to deliver high-quality service, which is essential for this role.
✨Tip Number 4
Research the firm’s current projects and initiatives in property and casualty claims. Being knowledgeable about their work will allow you to engage in meaningful conversations and show your genuine interest in joining their team.
We think you need these skills to ace Property & Casualty Claims Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Property & Casualty Claims Handler. Familiarise yourself with the types of claims you'll be handling and the skills required, such as knowledge of Civil Procedure Rules.
Tailor Your CV: Customise your CV to highlight relevant experience in claims handling or litigation. Emphasise any familiarity with insurance processes and customer service skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the firm. Mention specific experiences that demonstrate your ability to manage a caseload and provide excellent client service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential in the claims handling field.
How to prepare for a job interview at Hays Legal
✨Know Your Claims Handling Basics
Make sure you brush up on your claims handling knowledge, especially regarding property and casualty claims. Familiarise yourself with the types of claims mentioned in the job description, such as fire, water, and subsidence damage, so you can speak confidently about your understanding during the interview.
✨Understand Civil Procedure Rules
Since familiarity with Civil Procedure Rules is necessary for this role, take some time to review these rules before your interview. Being able to discuss how they apply to claims handling will demonstrate your preparedness and expertise.
✨Showcase Your Customer Service Skills
The firm values excellent customer service, so be ready to share examples of how you've provided outstanding service in previous roles. Highlight any experiences where you managed client expectations or resolved issues effectively.
✨Prepare for Business Development Questions
As the role involves business development and client initiatives, think about how you can contribute to these areas. Prepare to discuss any past experiences where you've successfully developed client relationships or contributed to team improvements.
