At a Glance
- Tasks: Lead payroll operations, manage queries, and enhance team performance.
- Company: Join a large public sector organisation in transformation.
- Benefits: Competitive salary, potential for permanent role, and career development.
- Other info: Opportunity to shape processes and improve governance in a dynamic environment.
- Why this job: Be at the forefront of change, driving proactive payroll solutions.
- Qualifications: Experience in payroll management and team leadership required.
The predicted salary is between 57000 - 64750 £ per year.
We are partnering with a large, complex public sector organisation undergoing transformation within its People Services function. As part of a recent restructure, a newly created opportunity has arisen for Payroll Operations to sit at the centre of the operation, driving connectivity, improving governance and shifting the function from a reactive to a more proactive, insight-led model.
Key Responsibilities:
- Act as the primary interface between the organisation and outsourced payroll provider (SBS)
- Manage, escalate and drive resolution of complex payroll queries
- Improve visibility of payroll issues, identifying trends, root causes and systemic challenges
- Lead the operational management of the outsourced payroll provider, ensuring delivery against agreed KPIs and SLAs
- Lead and develop the People Services team, including performance management, development and workforce planning
- Ensure all processes, systems and procedures are clearly documented and consistently applied
- Strengthen SLA adherence and stakeholder accountability
People and Payroll Services Lead employer: Hays HR
As a leading public sector organisation, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee development and well-being. With a focus on transformation within our People Services function, we offer unique opportunities for growth and innovation, ensuring that our team members are equipped to thrive in a dynamic environment. Join us to make a meaningful impact while enjoying competitive benefits and the potential for a permanent role in a supportive setting.
