At a Glance
- Tasks: Support hotel and corporate teams with effective HR solutions and enhance employee experience.
- Company: Dynamic hospitality company focused on people and performance.
- Benefits: Generous pay, hybrid working, and great benefits.
- Other info: Opportunity for career growth and development in a supportive environment.
- Why this job: Make a real impact in shaping a positive workplace culture.
- Qualifications: CIPD L5 or equivalent and experience in hospitality or retail.
This position is a hands-on HR partnering role supporting hotel and corporate teams, with responsibility for translating business priorities into effective people solutions. Acting as the key HR contact, the role ensures day-to-day people practices are aligned with wider business goals while creating a positive and high-performing working environment.
The remit spans the full employee lifecycle, with a strong focus on driving performance through structured review processes, identifying capability gaps, and supporting managers to improve individual and team outcomes. Coaching and guidance are central, equipping leaders to confidently manage development, recognition and performance challenges.
The role also contributes to shaping efficient team structures, advising on workforce planning and contract arrangements to balance operational flexibility with cost-effectiveness. Improving engagement is another key area, working closely with leadership teams to gather feedback, identify themes and deliver practical initiatives that enhance both employee experience and service delivery.
From a talent perspective, the role leads on succession planning and development activity, ensuring future capability is built within the business and high-potential individuals are identified and supported. In addition, it supports hiring activity by strengthening manager capabilities in recruitment processes, ensuring a consistent and effective approach to attracting talent.
A significant part of the role involves managing employee relations, partnering with managers on more complex issues while building their confidence and capability to handle people matters appropriately and in line with best practice.
What you'll need to succeed:
- CIPD L5 or equivalent
- Experience in either Hospitality, Retail, Leisure etc
What you'll get in return:
Generous pay and benefits & hybrid working.
What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
HR Business Partner - Hospitality in London employer: Hays HR
As an HR Business Partner in the hospitality sector, you will thrive in a dynamic and supportive environment that prioritises employee engagement and development. Our company offers generous pay and benefits, alongside hybrid working options, fostering a culture of collaboration and growth. With a strong focus on coaching and performance management, we empower our leaders to drive success while ensuring a fulfilling employee experience.
StudySmarter Expert Advice🤫
We think this is how you could land HR Business Partner - Hospitality in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Hays HR!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Hays HR.
We think you need these skills to ace HR Business Partner - Hospitality in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Hays HR. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Hays HR and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Hays HR. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Hays HR's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Hays HR
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Hays HR.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Hays HR will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Hays HR and how you would contribute to adapting HR strategies.