HR Operations Manager in Knowsley

HR Operations Manager in Knowsley

Knowsley Full-Time 45000 - 45000 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead a passionate HR team through exciting transformation and support various people initiatives.
  • Company: A growing, community-focused organisation with a supportive and inclusive culture.
  • Benefits: Generous pension scheme, 28 days leave, flexible working, and childcare support.
  • Other info: 90% remote work with excellent career growth opportunities.
  • Why this job: Make a meaningful impact while developing your HR skills in a dynamic environment.
  • Qualifications: Proven HR management experience and strong coaching skills required.

The predicted salary is between 45000 - 45000 £ per year.

Your New Organisation

Growing, community-focused organisation currently seeking a People Operations Manager to lead a small, passionate HR team through an exciting period of transformation. An excellent fit for an experienced HR Manager, with strong knowledge of current employment law and a broad range of experience with complex ER casework management, who thrives in a dynamic environment and enjoys relationship building and coaching and developing others. Fixed Term Contract until 31st May 2027.

Your New Role

Reporting to the Head of People and managing a team of 4 (3 People Advisors and 1 Administrator), you will support a wide range of people initiatives and operational HR activities including:

  • Day-to-day leadership of the People team, ensuring high-quality HR service delivery across the employee life cycle.
  • Oversight of ER cases - coaching advisors on lower-level issues and leading on complex matters.
  • Oversight of recruitment and onboarding, acting as the escalation point for the team.
  • Partnering with directorates to support strategic people initiatives.
  • Supporting cultural change and modernisation of systems and processes.
  • TUPE and change management.
  • Supporting wellbeing and engagement during a period of change.
  • Driving forward key projects including:
    • EDI strategy
    • Line Manager Capability Programme
    • Behavioural Framework launch
    • Employee Engagement tools
    • Terms & Conditions review

What You'll Need to Succeed

  • Proven HR management experience and complex ER casework expertise.
  • Comfortable navigating change and ambiguity.
  • Strong coaching and influencing skills.
  • Relationship builder with a proactive, people-first approach.
  • Able to balance strategic thinking with hands-on delivery.
  • Experience in regulated environments is welcomed.

Benefits

  • Generous pension scheme (matched up to 8%, + extra 2% employer contribution)
  • 28 days annual leave + bank holidays + 3 closed days over Christmas
  • Half-day Christmas Eve
  • £75/month childcare allowance
  • £20/month gym contribution
  • Flexible working arrangements (90% remote)
  • Opportunity to lead meaningful change in a growing organisation
  • Supportive and inclusive team culture

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

HR Operations Manager in Knowsley employer: Hays HR

Join our dynamic team in Hull as an E-Commerce Assistant, where you'll benefit from a supportive work culture that prioritises employee growth and development. With comprehensive training and opportunities for career progression, you'll thrive in a role that combines your passion for online retail with hands-on experience across various departments. Enjoy a fulfilling work-life balance with a Monday to Friday schedule, while contributing to the success of our eCommerce platforms.

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Contact Details:

Hays HR Recruitment Team

We think you need these skills to ace HR Operations Manager in Knowsley

HR Management
Employment Law Knowledge
Complex ER Casework Management
Coaching Skills
Relationship Building
Change Management
Strategic Thinking