People Operations Manager | 12 Month FTC | £48,000 - £49,900 | Knowsley | Hybrid | Excellent Benefits
Your New Organisation
A growing, community-focused organisation currently seeking a People Operations Manager to lead a small, passionate HR team through an exciting period of transformation.An excellent fit for an experienced HR Manager, with strong knowledge of current employment law and a broad range of experience with complex ER casework management, who thrives in a dynamic environment and enjoys relationship building, coaching and developing others.
Your New Role
Reporting to the Head of People and managing a team of 4 (3 People Advisors and 1 Administrator), you will support a wide range of people initiatives and operational HR activities including:
Day-to-day leadership of the People team, ensuring high-quality HR service delivery across the employee life cycle.
Oversight of ER cases - coaching advisors on lower-level issues and leading on complex matters.
Oversight of recruitment and onboarding, acting as the escalation point for the team.
Partnering with directorates to support strategic people initiatives.
Supporting cultural change and modernisation of systems and processes.
TUPE and change management.
Supporting wellbeing and engagement during a period of change.
Driving forward key projects including:
EDI strategy
Line Manager Capability Programme
Behavioural Framework launch
Employee Engagement tools
Terms & Conditions reviewWhat You'll Need to Succeed
Proven HR management experience and complex ER casework expertise.
Comfortable navigating change and ambiguity.
Strong coaching and influencing skills.
Relationship builder with a proactive, people-first approach.
Able to balance strategic thinking with hands-on delivery.
Experience in regulated environments is welcomed.Benefits
Generous pension scheme (matched up to 8%, + extra 2% employer contribution)
28 days annual leave +
HR Operations Manager in Huyton employer: Hays HR
As a Strategic Account Manager with our established organisation, you will be part of a dynamic team that values innovation and leadership in a transformative environment. We offer a collaborative work culture that encourages professional growth and development, alongside competitive benefits that support your well-being. Join us to make a meaningful impact while building long-term partnerships in a role that is both challenging and rewarding.
