At a Glance
- Tasks: Lead and improve HR operations while supporting a team in a dynamic consultancy.
- Company: Join a well-established consultancy with a focus on growth and employee development.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Other info: Opportunity to shape HR practices in a thriving organisation.
- Why this job: Make a real impact on HR processes and enhance employee experiences.
- Qualifications: Experience in HR operations and strong leadership skills required.
We are delighted to be partnering with a well-established consultancy organisation to recruit an experienced HR Operations Manager. This is an excellent opportunity to join a growing business with a workforce of approximately 1,000 employees and play a key role in driving operational excellence across the People function. Reporting to the HR Director and working as part of a collaborative HR team, you will lead the HR Operations function, ensuring the delivery of an efficient, customer-focused service across the entire employee life cycle. This is a highly visible role that will combine people leadership, process improvement and operational governance, making it ideal for someone who enjoys balancing strategic improvements with hands-on delivery.
The Role
- Leading a small team, you will be responsible for the day-to-day delivery and continuous improvement of HR operations.
- You will oversee employee life cycle administration, recruitment coordination, HR systems, people data, reporting and payroll processes, ensuring a high-quality service is delivered to employees and managers across the business.
- Key responsibilities will include:
- Leading, coaching and developing the HR Operations team.
- Managing HR administration processes across the employee life cycle.
- Overseeing recruitment administration and supporting hiring activities through your team.
- Building strong relationships with payroll stakeholders to enhance processes, reporting and accuracy.
- Managing HR systems, people data and the production of regular management information and dashboards.
- Overseeing employee benefits administration and supporting the smooth delivery of reward-related processes.
- Driving continuous improvement initiatives, identifying opportunities to streamline and standardise ways of working.
- Ensuring robust governance, compliance and operational controls are maintained across all HR operational activities.
About You
We are looking for a proactive and organised HR professional with a strong background in HR operations and team leadership. You will ideally have:
- Proven experience managing HR Operations within a medium-to-large organisation, 1000 + staff.
- Strong knowledge of HR systems, payroll processes, people data and reporting.
- Experience identifying and implementing process improvements that enhance efficiency and service delivery.
- Excellent leadership and stakeholder management skills.
- A customer-focused approach with the ability to balance operational delivery with continuous improvement initiatives.
- Strong organisational skills and attention to detail.
What's in It for You?
This is an opportunity to join a successful and evolving consultancy business where the People function plays a central role in supporting growth and organisational effectiveness. You'll have the chance to shape and enhance HR operations while developing and leading a capable and established team.
HR Operations Manager in Horley employer: Hays HR
Join a premium retail organisation that values innovation and growth, offering a dynamic work environment where your contributions directly shape the future of talent acquisition. With generous pay and benefits, alongside long-term development opportunities, this role is perfect for those eager to build impactful recruitment strategies in a luxury retail setting. Experience a culture that prioritises professional excellence and inclusivity, ensuring every candidate interaction reflects the high standards of the brand.
StudySmarter Expert Advice🤫
We think this is how you could land HR Operations Manager in Horley
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Hays HR!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Hays HR.
We think you need these skills to ace HR Operations Manager in Horley
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Hays HR. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Hays HR and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Hays HR. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Hays HR's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Hays HR
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Hays HR.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Hays HR will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Hays HR and how you would contribute to adapting HR strategies.
